Golden Tulip Jineng Resort Bali

Golden Tulip Jineng Resort Bali Reviews

Golden Tulip Jineng Resort Bali

Jl. Sunset Road No.98, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
Golden Tulip Jineng Resort Bali
Golden Tulip Jineng Resort BaliGolden Tulip Jineng Resort BaliGolden Tulip Jineng Resort Bali
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1 night

Golden Tulip Jineng Resort Bali Guest Reviews

3.9/5
Good
100 review
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness3.8
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All reviews(100)
Positive reviews(85)
Reviews with photos/video(33)
Awesome stay(45)
Friendly owner(25)
Too noisy(11)
Delicious breakfast(11)
Great location(10)
Convenient location(6)
Loved the view(5)
Negative reviews(15)
nasifah
Suite with Jacuzzi
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Our room was very nice and we enjoyed our one night stay, however hotel is a bit run down. Staff were lovely especially the luggage porters, they were great young boys and resolved issues quickly. We were surprised that our room wasn't ready when we checked in at 10pm but we were happy with the late checkout offered. Alot of Indian and Chinese at this hotel - the staff said they have agents that recommend the Hotel so bare that in mind.
leogohcl
Deluxe Room with Pool View
Stayed in Sep 2024
Couples
2 review
4.2/5
Very Good
Posted on Sep 13, 2024
We got a free upgrade of room! Services r great, staffs always smiles and very helpful and accommodative. Place is lovely too.
Response from Property: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you so much for your wonderful review! We are thrilled that you enjoyed your free room upgrade and had a positive experience with our services. Our team takes great pride in providing warm and accommodating service, and your kind words mean the world to us. We're also glad that you found the atmosphere of our resort lovely. It was a pleasure having you, and we hope to welcome you back to Golden Tulip Jineng Resort Bali again soon!Warm Regard,Gindo SianturiGeneral Manager
Nico Zulfikar
Deluxe Room City View
Stayed in Sep 2024
Other
1 review
4.0/5
Very Good
Posted on Sep 19, 2024
n Tulip Overview: This is a fairly typical city hotel, great for travelers looking for a family staycation. It's easily accessible from various locations. Expectations: I expected a clean hotel with good service, perfect for a quiet stay after the busy high seasons. Reality: The "City View" rooms turned out to be quite noisy, located next to a road with constant motorcycle traffic. I stayed in room 546, which was near what seemed like a woodworking factory. The sound of machinery could be heard in the afternoon. The cleanliness could also use some improvement. Experience: Overall, things were fine. I’m not usually one to complain about small things, but there are areas where the hotel could improve. For example, the toilet seat was broken (though still usable), and the balcony lamp wasn’t working. What surprised me the most was the hotel charging IDR 15k for each piece of cutlery if you bring in outside food. I’ve never encountered this at any other hotel. Highlights: The resort view is nice, especially when you're relaxing in the lounge facing the pool. Pros: - Easy to get to from anywhere - Good price Cons: - Noisy rooms - Charges for cutlery - Cleanliness needs improvement Tips: - Opt for a "Pool View" room instead of a "City View" to avoid noise. - If you plan on ordering food from outside, bring your own cutlery to avoid extra charges for borrowing plates or utensils. Prices/Rates: - Room Rate: 8/10 Ratings: - Service: 8/10 - Ambiance: 8/10 - Value for Money: 8/10 - Cleanliness: 6/10 - Facilities: 8/10 Overall Rating: 6.6
Response from Property: Dear Valued Guest,First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. Thank you for taking the time to share such a detailed review of your recent stay with us at Golden Tulip Jineng Resort Bali. We truly appreciate your feedback, as it helps us improve our services and ensure our guests have the best possible experience.We are glad to hear that you enjoyed our resort’s accessible location and found value in our pricing. We’re also pleased that you found the ambiance of our lounge area facing the pool to be a highlight of your stay. However, we are very sorry to hear that some aspects of your stay did not meet your expectations. We sincerely apologize for the noise issues in your room and for the inconvenience caused by the nearby traffic and factory. We also regret the maintenance issues with your toilet seat and balcony lamp. Rest assured, we will address these matters immediately to improve the guest experience. Regarding the charge for cutlery, we understand how this could have been surprising, and we will review our policy to ensure better clarity for our guests moving forward. Thank you for your constructive suggestions, especially recommending the "Pool View" rooms for a quieter stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm Regard,Gindo SianturiGeneral Manager
Aziz Yusoff
Deluxe Room with Pool View
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 24, 2024
Best location near the main road, big room with balcony, nice hotel with pool view…. Breakfast great with few selection. Nice good service with some special requests on room deco. Overall outstanding.
Response from Property: Dear Mr. Aziz Yusoff,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager
Guest User
Deluxe Room City View
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Bagus
Response from Property: Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your time in Bali. We are thrilled to received such a fantastic 5-star review. Your kind and positive feedback means a lot to our team. We look forward to welcoming you back soon for another fantastic stay. Warm Regards, Gindo Sianturi General Manager
lahhhhh
Deluxe queen Room with Pool View
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Amazing place Good breakfast Good cleaning Good room Nice service 👌 10/10
Response from Property: DEar Valuable Guest,We want to express our sincere gratitude for choosing us as your accommodation in Bali. As we highly value your business and your trust in us, your feedback is invaluable to us, and we are truly grateful that you took the time to share your thoughts. Listening to our customers is an essential part of our commitment to improve and provide the best possible staycation experience continuously. See you in the near future holiday.Warm Regards,Gindo SianturiGeneral Manager
Muhammad Reza
Deluxe Pool Access Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 30, 2024
so shame amenities are provided if we request only, despite written inside the bathroom, cereal for kids refilled after 15 minutes request
Response from Property: Dear Valuable Guest, First and foremost, Thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your holiday in Bali.We apologize in advance if it does not meet your expectations. Amenities will indeed be given back if the supplies in the room run out, as our first step to start caring for and protecting the environment by reducing waste. We have noted your thoughts on waiting 15 minutes after a cereal refill request and immediately taking steps for future improvement.Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Warm Regards, Gindo Sianturi General Manager
seong fatt
Deluxe Room City View
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Nice location, clean, and convenience. Staff frendly and helpfully, especially staff reception Ms linda let me felt that this resort hospitality and will come again. Thank you.
Response from Property: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Budy Surjono
Deluxe Room City View
Stayed in Oct 2024
Couples
5 review
2.2/5
Posted on Nov 3, 2024
Some rooms not clean, comfort and fresh enough
Response from Property: Dear Valued Guest,First and foremost, Thank you for your feedback. We're sorry to hear that the room didn't meet your expectations for cleanliness and comfort. We’re addressing this with our team to improve our standards. We hope to welcome you back for a better experience in the future.Warm regards,The Management of Golden Tulip Jineng Resort Bali
bambang
Deluxe Room with Pool View
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 13, 2024
I am and families the first experience stay in this hotel and We have got up grade room from hotel staff with the large room, comfort and clean also 👍👍
Response from Property: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Guest User
Deluxe Room City View
Stayed in Apr 2024
Family
3 review
3.2/5
Posted on Apr 12, 2024
Room availability is not good. We reserved 3 rooms, arrived at 3pm and the rooms were not ready. Until 4 pm we just got 1 room and the second and third one stil not ready. After wait one and half hour, finally they offer us suites room and one room can late check out. But our schedule was a mess for that day, our dinner with client was delayed one hour.
Response from Property: Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation during your time in Bali. We would like to extend our sincerest apologies for the issue you encountered and would like to assure you that we take your concerns seriously by thoroughly investigating the matter and taking immediate steps to rectify the situation. Our goal is to provide exceptional experience, and we deeply regret that we fell short of your expectations in certain matter. Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Warm Regards, Gindo Sianturi General Manager
susiawan
Deluxe Room City View
Stayed in May 2024
Couples
14 review
4.2/5
Very Good
Posted on Jun 11, 2024
The location of the hotel is closed to Bali Mall Galleria and restaurants.
Response from Property: Dear Valuable Guest, Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests. See you on other occasions in Bali. Warm Regards, Gindo Sianturi General Manager
Casis
Deluxe queen Room with Pool View
Stayed in Sep 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 14, 2023
This is my second time staying in this hotel. It is near to the airport and I dont need to spend so much time in the traffic to the airport. The service is thumbs up and the food is nice
Response from Property: Dear Valued Guest,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager
Guest User
Suite Pool Access
Stayed in Aug 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Very nice hotel especially with the pools just outside our bed rooms. The staffs are friendly and polite. Location is great can easily access to good restaurents who wish to try out the delicious local indonesian cookings. Many massage outlets can easily be found around the hotel too.
6/9
Response from Property: Dear Valuable Guest,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager
Travel addicted Kristin
Deluxe Room City View
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is right in the city. 5 min walk around the corner you will come to a nice local souvenir market, exchange stores, ice cream shops and many much. It’s close to Kuta beach if you are not lazy to walk some 15-20 min. The road leads you through the street with diverse restaurants and cafes giving you a way to brunch before getting to the beach.
Response from Property: Dear Valuable Guest,Thank you for your kind support for our hotel this definitely makes us strive to deliver standard quality for the guests.See you on other occasions in Bali.Warm Regards,Gindo SianturiGeneral Manager