Hotel Neo+ Kuta - Legian by Aston Reviews

Response from Property: Dear Dgac,Thank you for sharing your feedback. We're glad to hear that you found our hotel decent with a nice pool, and that our staff were helpful and nice. It's great that you appreciated the convenience of being close to many restaurants and bars. We apologize for any inconvenience caused by the intensity of the area on weekends due to nearby clubs. Your comments about breakfast quality are noted, and we'll strive to improve in that aspect. If you have any further suggestions or need assistance, please feel free to let us know. We appreciate your patronage and hope to welcome you back for an even better experience in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Betty,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel's amazing pool area and its convenient location in the middle of Kuta, surrounded by various amenities. However, we apologize for any inconvenience caused by noise at night and any dissatisfaction with the breakfast buffet and amenities provided. Your comments about the towels and toiletries are noted, and we will address these issues with our team to ensure improvements are made. Regarding the gecko, please note that it's common to find them in tropical climates, but we understand if it was unsettling for you. We appreciate your feedback as it helps us enhance our guests' experiences. If you have any further comments or need assistance, please feel free to let us know. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Diarykanok,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's great location and clean rooms. We apologize for any inconvenience caused by the air conditioning not working as well as expected. Our team will look into this matter to ensure improvements are made. We're also pleased that you found our pricing reasonable. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear MertensDirk,Thank you for being a loyal guest. We appreciate your positive feedback about the cleanliness, tidiness, and the friendliness of our staff. It's great to hear that our location is convenient for your travels in Bali. If there's anything specific you enjoy or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back on your next holiday.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Guest User,Thank you for your positive review. We're pleased to hear that you found our hotel great and affordable, with a very clean swimming pool. It's great to know that our location was convenient for your visits to Kuta Beach. If there's anything else you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Komiljonov Shokhrukh,Thank you for your wonderful feedback. We're thrilled to hear that you found the place great, the service delightful, and the food on point. Providing a positive experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Nur Hidayati Masri,It's wonderful to hear that you found our location strategic, and we're thrilled to know that our staff's attentiveness made your stay even more special by surprising you with a birthday cake. We're also pleased to be conveniently located near a supermarket. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable visit in the future.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear En_eddy,It's wonderful to hear that you had a great stay with us and that you found our location in the Kuta Legian area convenient for exploring. We appreciate your positive feedback and look forward to welcoming you back on your next visit. If there's anything specific you'd like during your future stay, please feel free to let us know. Safe travels until we see you again.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Guest User,Thank you for your positive feedback. We're delighted to hear that you enjoyed your nights at our place and found it peaceful despite being close to a noisy road. We strive to offer excellent quality at an affordable price and are thrilled that you found value in your stay. Your recommendation means a lot to us! If you have any further comments or need assistance, please don't hesitate to let us know. We look forward to welcoming you back again soon.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Nike Evelinda,Thank you for sharing your wonderful experience. We're thrilled to hear that you had a nice stay and that our staff were helpful and attentive to your needs. It's great to know that you found your bed neat and clean, and we're glad that our staff went above and beyond to find and return your lost earrings. Your kind words mean a lot to us, and we appreciate your recognition of our team's efforts. If you have any further comments or need assistance, please feel free to let us know. We look forward to welcoming you back for another fantastic stay.Sincerely,Kadek Ema Triandayani,General Manager

Response from Property: Dear Nelson Antonio Rangel Dominguez,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed your stay and found our service to be friendly and helpful. We appreciate your understanding that the pricing reflects the value you receive.We apologize for any confusion regarding the comb charge; we'll review our amenities pricing to ensure transparency for our guests. It's wonderful to know that our front desk team contributed to making your stay comfortable. If there's anything specific you'd like us to improve upon, please let us know. We look forward to welcoming you back for another great time.Sincerely,Kadek Ema Triandayani,General Manager