The Hidden Paradise Ubud

The Hidden Paradise Ubud Reviews

The Hidden Paradise Ubud

Banjar Laplapan, Dukuh Geria, Pejeng Kawan, Kec. Tampaksiring, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
The Hidden Paradise Ubud
The Hidden Paradise UbudThe Hidden Paradise UbudThe Hidden Paradise Ubud
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1 night

The Hidden Paradise Ubud Guest Reviews

4.4/5
Very Good
72 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(72)
Positive reviews(45)
Reviews with photos/video(15)
travelerX
Suite with Valley View
Stayed in Jun 2024
Couples
28 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room was clean and had a nice view from the room
Response from Property: Dear Mr/s. travelerXWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
Guest User
Suite with Garden View
Stayed in Sep 2024
Family
10 review
4.0/5
Very Good
Posted on Sep 12, 2024
The hotel is clean and about 15 minutes by taxi to the center of Ubud. The location is a bit hard to find as you need to go through an alley. The hotel staff are very polite and the rooms are very beautifully decorated. There are few public facilities. It would be even better if there were some activities in the evening. Breakfast is ordered and tastes good!
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Guest User
Premier Suite with Mountain View
Stayed in Jul 2024
Family
8 review
3.0/5
Posted on Jul 15, 2024
The flies flying around in the room are a bit unacceptable, and the floor is not clean. And the sound insulation is very poor, and the conversation next door can be heard clearly! The bathroom design has no privacy at all, not even suitable for parents and children! Don't try it if you are used to staying in five-star and high-end hotels. It's just okay in the pictures! It's worth 500 yuan at most
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Response from Property: Dear Mr/s. Guest UserWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
geniusemily
Suite with Valley View
Stayed in May 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jul 29, 2024
The environment is elegant and quiet, very suitable for daydreaming. The door is not easy to find, in a small alley, the driver thought he was in the wrong lane when he first drove over🤣 Be careful on rainy days, if there is moss on the steps, it will be a bit slippery, just be careful. Overall good, worth staying again.
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Response from Property: Dear Mr/s. geniusemilyWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
Guest User
Suite with Valley View
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Beautiful environment, rich food, high cost performance
Original TextTranslated by Google
Response from Property: Dear Mr/s. Guest UserWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
Guest User
Suite with Valley View
Stayed in Dec 2023
Family
4 review
3.7/5
Posted on Dec 23, 2023
I don't like the open bathroom and the separate non-ventilated toilet. To be honest, I'm a little scared when going to the toilet, but otherwise it's OK. Breakfast is a Western-style a la carte breakfast, which tastes good. There is no extra charge if you have children. The scenery is really good, you can see the sunset and sunset. It's cool and the wind is very comfortable. The swimming pool is deep and not big, and there is no water. There are several shuttle buses to and from the city every day, and overall the price/performance ratio is pretty good.
Original TextTranslated by Google
Response from Property: Dear GuestWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
Guest User
Premier Suite with Mountain View
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 18, 2024
A good hotel, one minus is the cool pool which is the exit from the room.
Original TextTranslated by Google
Response from Property: Dear Mr/s. Guest UserWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
Guest User
Suite with Valley View
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The view from the room is particularly beautiful
Original TextTranslated by Google
Response from Property: Dear GuestWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
chefmax225
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 1, 2024
Amazing stay in the heart of the jungle with a friendly staff and lovely view , breakfast on the terrace is a must do not to mention the spa with the jungle view , don’t hesitate to come it’s actual the second time we come to the hidden paradise with the help of our friend ODE
Response from Property: Dear Mr/s. chefmax225 Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
MozesG
Stayed in Jul 2024
Couples
3.0/5
Posted on Jul 3, 2024
We are a 75 years old couple. We hired the honeymoon suite with private plunge pool. The pool was not to much bigger than a bath tube. There was not a dressing room (only a small cabinet, no pants press, no tea/coffee maker (only electric kettle, no safety deposit box in the room and no laptop safe as advertised by booking. The unit is located not on ground floor as advertised, but under the ground floor, more precisely under the garden like a bunker. To get to the unit one have to get down by steep steps with no railing, which was difficult for my 75 years old lady.
Response from Property: Dear Mr/s. MozesG Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
LeighGF
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 17, 2024
The place is tranquil, beautiful and well taken care of. The rooms are spectacular, well furnished and quiet. The best of our stay was the service, Ode Naves, was brilliant. He helped us with absolutely everything and anything, a beautiful gift of our stay. The daily yoga with Wayan was magical and uplifting, a great way to start each day! You would be extremely satisfied with a stay here.
Response from Property: Dear Mr/s. LeighGF Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
Climber04131064764
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 6, 2024
Had a very nice stay at The Hidden Paradise Ubud. The personal is very friendly and helpful. Ode was really attentive and provided excellent service. The view is breathtaking, the rooms are nice and clean. And I really enjoyed the food and massage. Tip: book the (third party) cooking class with the hotel!
Dorina K
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
This place is really a paradise. The hotel is very nice, calm and clean with a/c and good internet connection. The garden and the design of external places are nicer than on the photos. Our room had a private terrace, which was full of plants and we were greeted with birdsongs every morning :) Everybody from the staff was helpful and kind. I would like to point out Dwi who during our stay there made our days beautiful with her kindness. Every person from the staff was wery nice but unfortunately can’t remember all the names. I am sad to leave this place and hope to come back in the future :) Thank you all :) Dori(from Hungary)
Response from Property: Dear Mr/s. dorinak884 Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
Bimba G
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
The hotel is a paradise with a very welcoming and professional staff. The rooms are beautiful and each one of them is unique. The staff is the friendliest I've ever seen - Dwi is the kindest waitress and Ode is the most helpful receptionist - they were always welcoming us with a cheerful smile in the morning :) The food is great and includes both Indonesian and Western couisine and the massage is also recommended - it was one of the most relaxing I've ever had.
Response from Property: Dear Mr/s. bimbag2024 Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
Mevlan S
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 29, 2024
My wife and I went on our honeymoon for 8 days to the Hidden Paradise. It was a great experience. The hotel is beautiful and clean. The service team is great and really kind. Dwi, a service staff member, served us every morning at breakfast and made our breakfast even more relaxing. We had only positive experiences.
Response from Property: Dear Mr/s. mevians2024 Warmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team