Rama Phala Resort & Spa

Rama Phala Resort & Spa Reviews

Rama Phala Resort & Spa

Jl. Raya Pengosekan, Ubud, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
Rama Phala Resort & Spa
Rama Phala Resort & SpaRama Phala Resort & SpaRama Phala Resort & Spa
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Rama Phala Resort & Spa Guest Reviews

4.1/5
Very Good
70 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(44)
Reviews with photos/video(18)
Negative reviews(3)
Lee Oi
Deluxe Room
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 4, 2025
I had an absolutely wonderful experience. The staff were incredibly friendly and welcoming, always ready to assist with a smile. They made me feel right at home from the moment I arrived. The location of the hotel is perfect, situated in a central area with easy access to accsess, making it an ideal base for exploring the city. The environment was peaceful and relaxing, with a well-maintained atmosphere that added to the overall comfort of my stay. Whether it was the cozy room or the serene surroundings, everything contributed to a memorable and pleasant visit. I highly recommend this hotel to anyone looking for great service, a prime location, and a comfortable setting.
6/8
Tesilanuo
Deluxe Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 11, 2024
We stayed in this hotel for 10 days. It had real butler-style service. The only drawback was that there were a lot of mosquitoes, but there was nothing we could do about it. This is a common problem in Ubud! One of the features! The breakfast is great, the swimming pool is great, and the location is great!
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Response from Property: Dear Mr/s. Tesilanuo,A hearty greeting from Rama Phala Resort & SpaThank you for sharing your experience with usIt sounds like you had a fantastic stay Butler-style service can really elevate the experience, and it's great to hear the breakfast and swimming pool were highlights. Mosquitoes can be a nuisance in Ubud, but it seems like the overall experience outweighed that. We couldn't wait to welcome you back home, We would see you again!Yours sincerely,Ni Komang Erena YantiRama Phala Family
Xunfengwuhou
Deluxe Room
Stayed in Jul 2023
Family
20 review
1.0/5
Posted on Aug 9, 2023
A nightmare hotel. There was no hot shower for two days. Bedding hygiene is terrible. But Ctrip really needs a big show. Full butler tracking service
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Guest User
Deluxe Room
Stayed in Feb 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 30, 2023
It's super great. When you arrive at the lobby, the music of special instruments and the specially provided drinks will make you feel like a vacation immediately. This is Bali. The environment is very good, and the standards of star hotels are all met. The only fault that needs to be picked is that there may be ants in the semi-open bathroom and several doors must be locked. Everything else is great. Water is unlimited. The spa in the hotel is also the best I have ever experienced. There is no technology and hard work, just pure and simple massage in place, and the timing is just right. Attitude, the overall hotel service attitude, that is a good one. Also the location is great. Everything
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Response from Property: Dear Our Customer,A hearty greeting from Rama Phala Resort & SpaThank you for sharing your experience with usIt sounds like you had an amazing experience! The welcoming atmosphere with unique music and drinks is such a nice touch, especially in Bali. It’s great to hear that our hotel met high standards and that the spa was exceptional. A relaxing massage can really make a stay feel special.We couldn't wait to welcome you back home, We would see you again!Yours sincerely,Ni Komang Erena YantiRama Phala Family
Guest User
Deluxe Room
Stayed in Jun 2023
Family
3 review
4.2/5
Very Good
Posted on Sep 11, 2023
I am satisfied for the price. It was awkward because the bathroom was open, but it was a unique experience :) There was a shuttle to Ubud Market, and I made good use of it.
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Response from Property: Dear Our Value Customer,A hearty greeting from Rama Phala Resort & SpaThank you for sharing your experience with usIt sounds like you got great value for your stay! An open bathroom can definitely be an interesting experience, adding a touch of nature to your routine.We couldn't wait to welcome you back home, We would see you again!Yours sincerely,Ni Komang Erena YantiRama Phala Family
Nathan Nan
Deluxe Room
Stayed in Mar 2023
Couples
35 review
2.0/5
Posted on Jul 6, 2023
The hotel environment is really average, and overall it is not particularly good for the level of Tali Island here. It looks clean at first glance, but it may be because many trees form a forest. There are ants near the outside window of the room. When I made an appointment, I saw a balcony in the preview picture. I didn’t know that there was no one because it was in the basement. But I booked this room type because it has a terrace, and I was very disappointed when I went there. The toilet also feels unsafe, because it has no windows, and it is covered by some wooden strips near the outside, but in fact, if people can see the toilet shower seat from a high place outside, it feels very unsafe and As soon as we entered the room, insects were already attached to it. The price of the hotel spa is also relatively expensive, and there are at least two nearby streets. The breakfast buffet is not very clean, there are ants and spiders walking around. In the end, I left at night to find a nearby place to live🙄
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Response from Property: Dear Mr/s. Nathan Nan,A hearty greeting from Rama Phala Resort & SpaThank you for sharing your experience with usI'm sorry to hear that your stay was so disappointing. It sounds like there were several issues, from cleanliness to safety concerns, which can really affect your overall experience.We couldn't wait to welcome you back home, We would see you again!Yours sincerely,Ni Komang Erena Yanti
Adrijana S
Stayed in Nov 2024
Travel with friends
4.0/5
Very Good
Posted on Dec 2, 2024
Amazing hospitality, stuff is so friendly and kind. Special thanks to cleaning team (Diku and Eka Maesa) for making sure every day everthing is clean and tidy. Food is recommended :) pool area nice and relaxing. Location is perfect for all possible thing you need. Restoraunts, bars, spa, exchange, grocery, and walking distance to monkey forest.
danielle k
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 28, 2024
Exceptional service at the restaurant from darma, mika and sophi always willing to help , amazing chef exceptional food every day and night was the best we have tasted we especially loved the fillet Mignon. Will definitely be coming back again
6/7
Curiosity23814461537
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 23, 2024
We had an amazing stay. Had come with friends. The rooms are extremely comfortable and spacious. The open shower experience was truly enjoyable. The food was also good and they take care of vegetarian and vegan options. The service from Novi was delightful and she took care of our preferences.
Response from Property: Dear Curiousity23814461537, A hearty greeting from Rama Phala Resort and Spa! Thank you for sharing your constructive feedback. We are delighted to hear that you had an amazing stay with your friends! We’re thrilled that you found our rooms comfortable and spacious, and that the open shower experience added to your enjoyment. It’s wonderful to know that our food offerings, including vegetarian and vegan options, met your expectations. We also greatly appreciate your kind words for Novi, and we will be sure to share your feedback with her. She will be so pleased to know that she made a positive impact during your stay. We couldn't wait to welcome you back home! Please kindly accept our best prices when you book directly through our website at ramaphala.com. We look forward to seeing you again! Yours sincerely, Luh Made Dian Rama Phala Family
themoonlityogi
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 21, 2024
I am writing this on my final day at the Rama Phala. I stayed as a solo female traveller who came for practice at the yoga barn for two weeks. I quickly felt safe and at home, all because of the beautiful wonderful staff at the Rama Phala. My room (225) was perfect and made a lovely retreat every day. It was a pleasure to walk through the grounds to my room at the back of the resort, and to see so many beautiful smiling faces as I walked by. To the cleaning team Nova End Diksa (supervised by Eka Juliana) thank you so much for making my room a beautiful haven and for your care and careful attention. You knew I loved my fresh towels for yoga! To the wonderful staff all across the Rama Phala, including but not limited to Ayu, Anggun, Budiana, Eko, Kadek, Eka Putra, Agung, Pebra, Suarsana and Arya, you are all credit to your hotel and it was a delight to see tou everyday for two weeks. To the staff I have not mentioned, thank you too for your care. Xox Jenny
Diana I
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 18, 2024
They were super nice and the facilities are beautiful. We came for our honeymoon and we would come again, they had a very nice welcome detail. The rooms are in perfect condition and water is refilled every day, as well as coffee and tea. The outdoor shower is a great experience. A very familiar treatment and an extremely quiet hotel. Thank you very much!
Response from Property: Dear DianaiQ5144PN, A hearty greeting from Rama Phala Resort and Spa! Thank you for sharing your wonderful feedback. We are so pleased to hear that your honeymoon at our resort was unforgettable and relaxing. It’s great to know that our team’s warm welcome and attention to detail made your stay even more special. We are delighted that you enjoyed the condition of your room, as well as the daily replenishment of water, coffee, and tea. We're especially glad you had the chance to experience our outdoor shower, which we agree offers a unique and refreshing experience. It warms our hearts to know that you felt the familiar treatment and tranquility that we strive to offer our guests. We couldn’t wait to welcome you back home. Please kindly accept our best price for booking through our website, ramaphala.com. We look forward to seeing you again soon! Yours sincerely, Luh Made Dian Rama Phala Family
Georgina F
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 13, 2024
Beautiful friendly staff. Always treating you with sincere smiles. Perfect place to relax with friends family or solo. I came with a friend and have felt so looked after here. The restaurant and pool are well looked after and catered. With a little patience they make the best cocktails and food. Sofi, one of the staff in the restaurant, felt like an instant friend. Will definitely book here again!
Response from Property: Dear georginaf489, A hearty greeting from Rama Phala Resort and Spa! Thank you for sharing your wonderful feedback. We are absolutely thrilled to hear that you had such a relaxing and memorable stay with us. We’re delighted that you found our team to be so friendly and welcoming. Our staff takes great pride in offering sincere smiles and genuine hospitality, and we are especially happy to hear that Sofi made such a positive impression on you, feeling like an instant friend! It’s also great to know that you enjoyed the restaurant and pool, as well as the food and cocktails. We always aim to provide the best experience, and we truly appreciate your patience in allowing our team the time to craft your perfect meal and drink. We couldn't wait to welcome you back home! Please kindly accept our best prices when booking through our website at ramaphala.com. We look forward to seeing you again soon! Yours sincerely, Luh Made Dian Rama Phala Family
deborahGeaux
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 7, 2024
Darmika was wonderful as an ambassador for the hotel greeting us and providing us excellent service for dinner and breakfast. The hotel is full of lush foliage and exotic animal sounds. The room was spacious and well appointed with a lovely full bath. I would stay here again next time.
Kathryn P
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 29, 2024
The staff are fantastic. Darmika from the restaurant is very helpful and friendly. The breakfast is perfect as is the menu for dining. The spa is brilliant!!! Dewi and Puspa are worth their weights in gold. Amazing massage therapists and the spa facility is serene. The staff go above and beyond to help out. Thank you!! The gardens are divine, so well maintained. The rooms are large and cool. The location is fantastic and with a courtesy shuttle to the town centre you could t ask for more. Not to mention the awesome staff at recwoption who accommodated our last minute extra night without a room change. Thank you so much Rama Phala team!!
Jeannette B
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 12, 2024
We have had a lovely time in the Rama Phala resort. We had a warm welcome with flowers everywhere. The semi-outside shower is lovely. The staff is friendly and warm. Especially Yulia and Darmika of the restaurant were attentative and learned quickly about our habits.