Jl. Blambangan No.5, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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1 night
Suris Boutique Hotel Guest Reviews
3.8/5
Good
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(25)
Positive reviews(16)
Reviews with photos/video(2)
Negative reviews(5)
yudi
Deluxe Pool Access Room
Stayed in февр. 2024 г.
Family
8 review
5.0/5
Outstanding
Posted on 27 февр. 2024 г.
My children very happy with pool infront of room.
Near with shopping area by walk.
Thank you for good product and service
Clark Ferguson
Deluxe Pool Access Room
Stayed in мая 2024 г.
Solo travelers
1 review
5.0/5
Outstanding
Posted on 30 мая 2024 г.
Awesome Holiday.
Awesome
Sachin from India
Superior Room
Stayed in мая 2024 г.
Family
4 review
2.2/5
Posted on 27 мая 2024 г.
No welcome drink, Swimming pool quality is not good and congested. Only a limited dish for breakfast.you have to pay extra for everything.No sleepers.No lift.open area parking .
Harishbabukalidasu
Superior Room
Stayed in мая 2024 г.
Family
2 review
2.0/5
Posted on 25 мая 2024 г.
No lift, rooms are smelly, no hygiene, blankets and towels are horrible. Every day same menu in breakfast. No hygienic food, Not at all recommend to families, solo travelers and couples. Location wise very good. Near to Kuta beach and also can find indian restaurants.
Apopooo
Deluxe Pool Access Room
Stayed in июня 2024 г.
Family
5 review
4.0/5
Very Good
Posted on 17 июля 2024 г.
Very good and clean
Guest User
Deluxe Pool View Room
Stayed in окт. 2021 г.
Couples
1 review
4.5/5
Great
Posted on 5 мар. 2022 г.
Amazing hotel with cheap price u can have bathtube and pool i like this hotel
Anonymous User
Superior Room
Stayed in апр. 2024 г.
Solo travelers
1 review
3.5/5
Posted on 25 апр. 2024 г.
The house looks old, the bedsheets are not white and have some stains, but there is no odor, and the bathroom is also relatively simple. If you just want to sleep for one night, you can consider it. After all, it is cheap and close to the airport.
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Keisuke
Superior Room
Stayed in мар. 2024 г.
Couples
1 review
3.7/5
Posted on 17 мар. 2024 г.
Although I arrived late at night due to a connecting flight, I was able to check in smoothly. The equipment was a little old.
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Arsa Gotama
Deluxe Pool View Room
Stayed in апр. 2024 г.
Family
2 review
5.0/5
Outstanding
Posted on 30 апр. 2024 г.
The service is friendly, the rooms are clean and comfortable near Kuta beach
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Puja Ayu Purwaningsih
Superior Room
Stayed in февр. 2024 г.
Business travelers
132 review
4.0/5
Very Good
Posted on 24 февр. 2024 г.
Good condition, the rooms are quite clean and the service is satisfactory
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admin118
Superior Room
Stayed in авг. 2024 г.
Business travelers
22 review
4.8/5
Amazing
Posted on 26 авг. 2024 г.
Clean and very comfortable
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Guest User
Superior Room
Stayed in авг. 2022 г.
Couples
2 review
4.5/5
Great
Posted on 19 авг. 2022 г.
Stopped in to take a break until flight time, and it was okay to stay for a day or so.
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Guest User
Superior Room
Stayed in мар. 2023 г.
Solo travelers
11 review
1.0/5
Posted on 1 мая 2023 г.
I don't want to say anything
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Wawan Hariyanto
Superior Room
Stayed in мар. 2023 г.
Solo travelers
81 review
3.0/5
Posted on 22 мар. 2023 г.
Need to improve service
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Guest User
Stayed in июня 2024 г.
Other
1.0/5
Posted on 20 июня 2024 г.
What a joke! The positive reviews for Suris Boutique Hotel must be from the people constantly loitering and smoking in the reception area. This place is far from the beautifully maintained hotel depicted in its profile. It is a budget hotel, but the misleading reviews set false expectations for a higher quality standard. Stay clear and be happy about it. Reception and Atmosphere: The lighting in the reception area is dim, and the entire place reeks of old cigarette smoke. The ambiance is depressing, and the hotel desperately needs a thorough cleaning with buckets of water, disinfectant, and a complete staff overhaul. Service: We arrived after 7 PM to check into the two booked rooms. As two friends travelling together, we expected some basic hospitality, but none was offered. We were expected to carry our baggage to the third floor without assistance. The man at reception was rude and unhelpful. The first issue was with the room key, which did not open the door. We had to trek back to reception to ask for help. Instead of assisting us, the staff insisted it was the correct key and told us to try again. The key turned 360 degrees in the lock without opening the door and got stuck. When we finally managed to open the door, we were hit with the stale odour of old cigarette smoke. Room and Cleanliness: The state of the rooms was appalling. There were huge stains on the linen, and it seemed the pillowcases hadn’t been washed in a long time. The bathroom was filthy, with a piece of toilet paper on the floor, suggesting it hadn't been cleaned. In the second room, the bedding didn’t even fit the bed properly and looked and smelled terrible. To add to the horrible experience, the beds were not even made with the correct size linen. You wonder what happened to the pristine, shiny white linen used in the marketing photos. It was clearly staged to pull in unsuspecting fools like us, thinking what they offer in photos is actually what you will get. Overall Experience: Our experience at Suris Boutique Hotel was horrendous. We hauled our baggage back to reception and left immediately without so much as an apology or mention of a refund from the staff. This hotel is a hellhole that should be avoided at all costs. It is in dire need of significant improvements in cleanliness, service, and overall maintenance. Do yourself a favour and look elsewhere for accommodation in Bali. The photos in the profile were taken at a time when management cared, the place was clean, and the grounds were maintained. It is filthy!