Guest User
August 31, 2024
When we checked in at first the room given to us wasn't what we had booked. When i asked them to change they said we haven't posted these pictures. I told them i have booked room of 257 sq ft delux with sofa and they denied that they have any rooms with sofa. The room given to us was very small and suffocating. I told them that i can't stay in that room because i have breathing issues and we will suffocate. After so much of requesting and discussion they finally gave us the room we had booked. The room had only one towel for two people, even upon requesting they didn't provide another towel. There were too much noise coming inside the room even when the room windows were closed. Food options with nandanas were very limited and expensive for the quality and taste. The *** and woman sitting at the reception during our check-in were rude. We have stayed at la sara other outlets before but we had worst experience with la sara comforts comparing others. I hope this feedback helps and the necessary improvements will be done for better stay.