Shaw Inn

Visiting Kashmir without experiencing Gulmarg would be incomplete; it's truly a gem. Initially concerned about the cold nights, we chose to stay at Shaw Inn near the Cable Car, and it turned out to be the perfect decision. The property boasts breathtaking views from every window, resembling a cozy wooden boutique hotel that managed to dispel all worries about the cold. Their controlled heaters made it feel like a home away from home. Upon arrival, we were warmly greeted at the Reception they went above and beyond to ensure our comfort, upgraded our room also .The food exceeded our expectations, Our stay at Shaw Inn was undoubtedly the highlight of our Kashmir trip, and I highly recommend it to anyone visiting Gulmarg.

i had visited gulmarg so many times and this time i stayed in this property and it was truly a right choice to be as our stay was excellent, ambience of hotel, staff were so courteous and helpful as we havent heard no from any1 of them, food were delicious and breakfast spread was best i had, staff Mr. Ilyas, Mudabir, Khalid, Zahoor, Nazim tysm for making our stay memorable and really enjoyed the best hospitality at the property, highly recommended... spcl mention for rooms, amenities and very important hot running water in such chilling place...

Very good ambience. We are here for my wife’s birthday. The hotel staff have made Beautiful arrangements. Food was tasty and hospitality especially by Mr. Elys was excellent. Highly recommendable for people who would like to stay in Gulmarg.

Lovely property. Very friendly staff. Had a wonderful time at the place. The staff were particularly attentive to the needs of our young kids and ensured they were well taken care of. The property is located close to the gondola ride start point and lot of open area so our kids were able to enjoy playing in the snow. I only wish the buffet at dinner time gave more options to explore the local Kashmiri cuisine.

The toilet in the room was blocked. After complaining, they changed the room. But found out that this was blocked too. Had to change room for the third time at night to a smaller room. The bedsheets were stained and dirty. The staff were apologetic about the whole experience but this was really unexpected for a 4 star rated property. The hotel has nice grounds in the front to sit and relax in the evening. A campfire would have been perfect though. There is a well equipped gaming room for kids to play. The hotel looks rustic with wooden interiors and is probably one of the better properties in Gulmarg The rates charged per room are very high since there are not many vacant properties around. Food is delicious and breakfast spread is great too. Only the family room has a balcony.

- Room quality - 3/5 (Smaller rooms) - Dinning hall - 3/5 ( gave the feeling I was choked coz it was pretty closed, with no sunlight or fresh air) - Front desk response 5/5 - General Hospitality 3/5 - Food 4/5 - Cleanliness - 4/5 Reception staff and Iqbal from dining were hospitable, rest of the folks were just hanging around for tips Complaints - Being a 4 star hotel and providing service, the tip is something which the guests need to provide based on quality of service and guests shouldnt be begged for a tip. - The guy who kept asking for a tip was NOT IQBAL or the Dining manager it was another dude. Let people have their food. Iqbal and the Dining manager were pretty hospitable but not the other servers. - The heater wasnt working in the room at all. a temporary heater was provided. To Consider for future by hotel management - Early dinner to start at 7 PM instead of 8 PM - Hot water and cold water adjustment in the bathroom is a pain in the neck for guests.