Becozy Self Check-in Pop-up Hotel Basel

Convenient transportation, very close to the train station, very easy to reach by bus, self-service hotel, no service staff, need to use English to handle online check-in and check-out procedures.

The house facilities are simple, there is no air conditioning, the environment is similar to a dormitory and youth hostel with an extra door, there is no staff at the front desk, the check-in experience is poor, and there is no response from the backstage when applying for early check-out. Ctrip customer service is also ineffective and communication is ineffective. Moreover, the price is not cheap at all (average daily price after tax is 900+). There is not enough information disclosure when booking in the early stage. The email is also in the list of overseas hotels of Ctrip if it had known such poor hardware earlier, which really seriously affects all Ctrip user experience! The most disgusting thing is that the complaint to Ctrip did not receive any handling opinions that were considerate of the customers, and the customer service initially emphasized that it was "non-cancellable" and refused to apply for "early check-out". The repeated delays caused serious losses to the customers, and they suffered serious physical and psychological damage!

The location is good. The room is a little small. There is a small table but no stools. Overall, it is OK. There is a fan, but it is a little stuffy at night. There are hangers.

There was a problem with payment We waited 2 hours for the payment to be confirmed and for the room number to be given. The room was dirty There was a lot of hair in the bathroom Dust

Nice spacious room with bath and within walking distance of the "old town".

The room is poorly soundproofed, and the floor upstairs creaks when stepped on. It's speechless. It's the first time I booked a self-check-in. The gate requires a password to enter. There is no check-in guide when booking on Ctrip. I waited for a long time until someone opened the door and slipped in. Ctrip asked the hotel agent but there was no response. Fortunately, there were other people in the restaurant who kindly gave me directions. There is a shared kitchen. 700 yuan is not bad, right? The socket of this one is small, and the power strip cannot be used. I used this when I went to France before. Fortunately, their USB can be used, so it dealt with it for one night.

Great hotel with good online service and well located in the city

Don't book it. It's self check-in. But I didn't get the door code. It was late at night. If someone didn't come back, I wouldn't be able to get in. It was weird to get in. I almost couldn't check in. The environment is not good. The main reason is that it's cheap. Oh.