Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ampar

Pacific Palace Hotel

Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.Show More
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hotel overview picture
Last booked 15 hrs ago
Highlights
Cozy rooms
Sparkling clean
Delicious breakfast
Free parking
Ideal location
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Amenities
Indoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Car Charging Facilities
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
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4.3/5
Very Good
Nice environment, big room
All 89 Reviews
Surroundings
Airport: Hang Nadim Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Tesalonika International Church
(490m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Cabin Twin Room
5

Cabin Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Twin Room
11

Deluxe Twin Room

2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Cabin Double Room
9

Cabin Double Room

1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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Deluxe Triple Room
12

Deluxe Triple Room

1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Executive Suite
12

Executive Suite

1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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Deluxe Double Room
10

Deluxe Double Room

1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.3/5
Very Good
89 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.4
  • Service4.4
Average for similar properties in Batu Ampar
Most Mentioned
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
骄‍阳‍似‍火‍(‍T‍o‍n‍g‍ ‍Z‍h‍e‍n‍)
February 18, 2025
位置還可以,晚上的酒吧很nice
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i‍n‍h‍e‍a‍r‍t
February 17, 2025
裝修豪華但是有點老了
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i‍n‍h‍e‍a‍r‍t
February 17, 2025
酒店裝修豪華,就是有點老了
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S‍E‍B‍A‍S‍T‍I‍A‍N‍ ‍E‍E
February 8, 2025
It's A Great Experience to Be In Your Hotel unfortunately Request to Have A Super Experience staying At level 8 Was ignored Not Responding Back So Far
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 5, 2025
Okok .....
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2025
Nice environment, big room
Original TextTranslation provided by Google
T‍a‍y‍J‍a‍n‍i‍c‍e
January 31, 2025
Upon arrival, the receptionist was slow and we waited for quite a while before checking in. The housekeeping was good though. He was cheerful and helpful. Location is not bad as it was within walking distance to Harbour Bay. Plenty of seafood restaurants within the vicinity. Able to walk to the beach to enjoy the scenic view. Love the pond with well-fed, beautiful fishes.
M‍a‍r‍y‍ ‍A‍n‍n‍e
January 30, 2025
It was a holiday with families and work too. Harif at the reception great service. He went his way out to organise and setting up with a good wifi service for work. Very helpful with a smile and patient in organising our families in the rooms. Swimming pool water and area needs a good clean up. Food was good especially lunch buffet.

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 9 years old and under
Contact hotel
Children 10 years old and over
IDR 350,000 (approx. CAD 30.52) per person per night

Breakfast
TypeChinese, American
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. CAD 26.16) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2008
  • Renovated: 2018
  • Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

Does Pacific Palace Hotel have breakfast?

Yes, Pacific Palace Hotel have the high-rated breakfast including: Chinese, American.

What times are Pacific Palace Hotel check-in and check-out?

Pacific Palace Hotel check-in time is 15:00 and the check-out time is 12:00.

What is Pacific Palace Hotel cancellation policy?

The cancellation policy for Pacific Palace Hotel varies depending on the type of room and booking conditions.

How much does it cost to stay at Pacific Palace Hotel?

Prices at Pacific Palace Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Pacific Palace Hotel?

The closest airport is Hang Nadim Airport, and it is about 32 mins from hotel by car (19.9 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Pacific Palace Hotel?

Yes, Pacific Palace Hotel offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.

What are Pacific Palace Hotel nearby landmarks?

Pacific Palace Hotel locates at the center of Batu Ampar. The nearby landmarks include Masjid AL UKHUWAH, and it is 180m from your search (straight-line distance).

About This Property

Nearest AirportHang Nadim Airport
Distance to Airport19.87KM
Average Price FromCAD72
Hotel Star Rating4