Guest User
October 20, 2024
Stayed over one night before my flight out, arriving from Tomia. Hotel, and my room, were modern, clean, spacious, good breakfast in bright, attractive restaurant by pool. Pool and pool area looked clean and inviting. Front desk and all staff were very pleasant and tried to be helpful, but spoke almost zero English and even with Google translate to bahasa didn't comprehend simple, obvious questions. Room, bed, pillows were comfortable except for infernal heat. Not so great: room was extremely HOT when I checked in, and a/c took six hours to get it below 80F. Room key runs electricity, so either have to wait in hot room for it to cool down, or come back later to a hot room (unless you "forget" your key so a/c can run, which I figured out the following morning.) There is no refrigerator or room safe. At checkin there were no towels in room and pillows had no pillowcases. Linens were delivered shortly after but bath mat was clearly dirty. Location is convenient to the palace fort and dragon statue, and not too far from airport; oddly, it was quite difficult to get a Grab rideshare. Overall a good experience except for excruciating hours in HOT room with weak a/c. Choose an even numbered room - they face east, toward better view and away from broiling afternoon sun.