Guest User
December 19, 2024
Hadn't stayed at this hotel since the 1970's when I was a kid. We took our Granddaughter and were extremely impressed with pretty much everything except the service at the quick serve restaurant next to the bar and the pool snack bar. I use the term "quick serve" very loosely. On each occasion that we ordered at these establishments the wait time was excessive to receive our food. There were plenty of workers in each kitchen but there seemed to be no teamwork or assistance provided to one another, it's as if each person was oblivious or unwilling to assist the other to service the customer in a more expedited fashion. Otherwise - the hotel was amazing, the room was spotless, there was plenty of storage space, the room had all the amenities we would want, ample outlets, USB's, etc... The proximity to Magic Kingdom was great, the viewing of the fireworks from the California Grill balcony was amazing, the pool with small waterslide was fun for a 6 year old, the holiday decor was nice. Check in and out was efficient, housekeeping was on top of things, the elevators came quickly and overall - we were extremely pleased and we will be staying agin.