Mercure Beijing Tongzhou Global Resort Reviews

Response from Property: Dear guests, hello! Thank you very much for your kind comments. We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will definitely bring you warmth for a lifetime. When you come to Mercure Beijing Universal Studios, we will warmly welcome you. We will work hard to make you have a warm and comfortable stay experience. The environment is beautiful, the rooms are comfortable, and the location is superior. If you are satisfied with your stay, I believe we will meet again. We sincerely wish you all the best and a happy life!

Response from Property: Thank you for your kind words and valuable feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel to be clean, with great service. Being located close to Universal Studios is indeed a major advantage for our guests, especially those planning a visit to the park.While we understand that our hotel may seem a bit remote to some, we're glad that you found it perfect for staying over before your visit to Universal Studios. We strive to provide a convenient and comfortable base for our guests, and your satisfaction is our top priority.Thank you again for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything we can do to improve your experience, please don't hesitate to let us know. Have a wonderful day!

Response from Property: You're very welcome! We deeply appreciate your praise and recognition of our hotel. We strive to provide every guest with the finest service and a comfortable accommodation environment. We are extremely honored and delighted to hear that you were so satisfied with Xiao Wang's service. His dedication, attention to detail, and round-the-clock availability have truly created a homely and convenient experience for our guests.We will definitely convey your praise to Xiao Wang and encourage him to maintain his excellent performance. At the same time, we will continue to strive to improve our overall service quality and customer satisfaction, ensuring that every guest feels like they are at home here.Thank you once again for choosing to stay with us and for your kind review. We sincerely hope to see you again soon! Wishing you a pleasant journey and a wonderful life!

Response from Property: 非常感謝您對我們酒店的服務、衞生和設施的肯定！您的滿意就是對我們最大的鼓勵和支持。我們會繼續努力，為每一位客人提供優質的服務、乾淨的衞生環境和完善的設施，確保您的住宿體驗舒適愉快。期待您下次光臨，再次為您提供完美的服務！祝您生活愉快！

Response from Property: Thank you for your positive feedback! We're glad to know that our hotel's location is convenient and the rooms are clean. We strive to provide a comfortable and pleasant stay for all our guests. Looking forward to serving you again in the future!

Response from Property: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a good time on your trip. Your appreciation gives the hotel a great encouragement and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are eagerly looking forward to your visit again! Welcome back to experience it again. I wish you a happy life!

Response from Property: Thank you so much for your all-round praise for our Mercure Hotel! We are honored to know that you are particularly satisfied with the hotel service, the overall environment and Xiaolin's service attitude. We have always insisted on keeping the room clean and tidy, and hope to bring you a comfortable and reassuring accommodation experience. There is a shuttle bus to and from Global, and it is free, which is indeed a highlight of our hotel. We are very happy to provide convenience for your travel. Thank you again for your affirmation and support, and we hope that you will continue to choose our Mercure Hotel when you stay next time, so that we have the opportunity to serve you again. I wish you a happy life!

Response from Property: Thank you for your recommendation! We are honored to be your warm stop on your trip to Universal Studios. We have been committed to creating a clean and comfortable accommodation environment and providing thoughtful service for every guest. I am very happy to hear your recognition of us, especially your recommendation of the restaurants around us! We will continue to work hard to provide you with better service. We look forward to your visit again and creating more beautiful memories together!

Response from Property: 感謝您對我們酒店的肯定！很高興得知您對我們的停車、位置、接送服務和前台服務等方面都非常滿意。前台小林看到您這麼誇他，肯定特別開心，他會繼續努力的。我們會繼續保持並提升服務質量，為您提供更加舒適和愉快的住宿體驗。期待您下次再來，祝您生活愉快！

Response from Property: 非常感謝您對我們酒店的肯定！您提到的走廊安靜、窗外安靜、隔音效果好、乾淨衞生都是我們酒店一直以來的優勢。我們很高興為您提供一個舒心的住宿環境，讓您能夠放心休息。免費來迴環球影城的班車也是我們為客人提供的貼心服務之一。期待您下次光臨，再次為您提供完美的服務！祝您生活愉快！

Response from Property: 真的非常感謝您的肯定與讚賞！得知您對我們美居酒店的設施、地理位置以及性價比都感到滿意，我們感到非常高興。酒店設施的新穎、便捷的地理位置以及合理的價格都是我們一直以來努力的方向。同時，特別感謝您提到前廳經理小超的周到服務，他會電話確認您的到店時間，以確保您能順利入住。這也是我們酒店一直所追求的，為客人提供貼心、細緻的服務。您的滿意是我們最大的動力，我們會繼續保持優質的服務標準，不斷提升客人的住宿體驗。期待您下次入住時再次為您服務，祝您旅途愉快，生活愉快！

Response from Property: 非常感謝您對我們美居酒店的親子房以及整體服務的肯定！得知您對我們的親子房感到滿意，房間寬敞、乾淨舒適，我們非常高興。為家庭客人提供温馨、舒適的住宿環境一直是我們酒店的重要目標。特別是您提到離環球影城很近，還有接送車服務，這為您的遊玩提供了很大的便利。同時，感謝您提到叫外賣也很方便，我們會繼續保持與周邊餐飲商家的良好合作，為您提供更多樣化的餐飲選擇。期待您下次入住時再次為您服務，祝您和您的家人旅途愉快，生活愉快！

Response from Property: Thank you very much for your affirmation of our hotel and Xiao An at the front desk! We are very pleased to know that you were satisfied with Xiaoan's service. Her professionalism, enthusiasm and attentiveness are what our hotel has always pursued. At the same time, we are also very happy to hear that you spoke highly of our hotel environment, overall style and cost-effectiveness. Your satisfaction is our greatest encouragement and support. We will continue to work hard to maintain these advantages, continuously improve service quality, and provide you and more guests with a more perfect accommodation experience. We look forward to your next visit and feeling our warmth and comfort again! Wish you all the best!

Response from Property: Thank you very much for your affirmation! We are glad that our room exceeded your expectations, and you are also satisfied with the clean bedding and quiet location we prepared for you in advance. The enthusiastic service of Xiao Li at the front desk is also the pride of our hotel. We are very happy to receive your praise. We look forward to you choosing us again when you come to Beijing next time. We will continue to provide you with high-quality services and comfortable accommodation. I wish you a happy life!