Sunrise Kempinski Hotel Beijing

Sunrise Kempinski Hotel Beijing Reviews

Sunrise Kempinski Hotel Beijing

No. 11 Courtyard, Yanqihu South Road, Huairou District, Beijing, 101407, ChinaView Hotel Details
Sunrise Kempinski Hotel Beijing
Sunrise Kempinski Hotel BeijingSunrise Kempinski Hotel BeijingSunrise Kempinski Hotel Beijing
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Sunrise Kempinski Hotel Beijing Guest Reviews

4.7/5
Outstanding
1682 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1682)
Positive reviews(1643)
Reviews with photos/video(700)
Delicious breakfast(217)
Secluded lake view(138)
Great swimming pool(108)
Perfect for kids(58)
Close to amusement park(42)
Excellent afternoon tea(26)
Has facilities for children(25)
Clean pool(18)
Negative reviews(39)
Guest User
Premier Lake View Suite
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 11, 2024
The hotel was beautiful. Fantastic location over looking the lake. Plenty to do in the day time for walking and the room was gorgeous. Worth it for a long weekend visit. I wished the restaurants didn't close for 3 hours in the afternoon but otherwise it was perfect. The swimming pool and spa are also very nice. It is tough to get any treatments (or boat rides) if you are pregnant though.
Response from Property: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
Guest User
leisure Trip Deluxe City View king Bed Room
Stayed in Oct 2023
Family
2 review
4.2/5
Very Good
Posted on Oct 22, 2023
The service was incredibly nice. The hotel location was perfect . And what a stunning view out of the hotel room . The breakfast was also very very good. Starting with eggs, waffles, Chinese food (very delicious),German meet loaf until Müsli, vegetable and fruits as a starter . We can also recommend the burger in the hotel restaurant. In the basement was a huge swimming pool and a very nice and clean kids play club . I think we will come back for a nice family weekend trip @Kempinski
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Guest User
Deluxe City View King Bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Always returning to this hotel for a nice staycation. Good amenities and service. The food is however a bit overpriced.
Response from Property: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
love1-1
Deluxe City View King Bed Room
Stayed in May 2023
Business travelers
99 review
4.7/5
Amazing
Posted on Jun 20, 2023
Thanksgiving dinner with the family is a great way of making it a bit easier to make the most
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Guest User
Deluxe Lake View King Bed Room
Stayed in Oct 2022
Couples
1 review
4.7/5
Amazing
Posted on Oct 9, 2022
It is a fantastic location with glorious views across the lake towards the mountains. Everything is superb, the only negative is that the restaurants are expensive.
Response from Property: Dear guests, thank you for visiting Beijing Sunrise Kempinski Hotel and sharing your stay experience. Thank you for recognizing the hotel landscape. We are very concerned about the guest's sense of experience. Your feedback on the cost performance of F&B has been received by the hotel management team and will be improved accordingly. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Hotel management team
Chanel Renee
Deluxe City View King Bed Room
Stayed in Sep 2022
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 25, 2022
I stayed only one night for a birthday weekend with some friends, and the hotel is absolutely amazing. I was upgraded to a suite-like room and I loved the bathtub. The service is great, everyone is friendly and I had wonderful service from one of the employees named Osborn! I was happy that some of the workers spoke some English, but everyone is very polite. We enjoyed the Okterberfest event at the hotel, the ride on the boat was pleasant as well. We didn’t get to bike ride but had a fun time watching people riding and enjoy the nice weather.
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Dsmpmata
Deluxe Lake View Twin Bed Room
Stayed in Jul 2022
Family
33 review
5.0/5
Outstanding
Posted on Jul 31, 2022
This was our first time in Kempinski Hotel I spend 4 nights there and I dont have nothing bad to say their personel is great, the lcation is great and the facilities,are great, since the moment we,arrived we felt very welcome since day one, the cuisine is well balance you can find chinese food but ypu can also find western food, my kids enjoyed tge room service my sn enjoy Mickies favorite, we really will be back to this hotel soon!
6/7
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Anonymous User
Deluxe City View Twin Bed Room
Stayed in Nov 2022
Couples
24 review
5.0/5
Outstanding
Posted on Nov 22, 2022
Nice view and perfect service.
Craig Edwards
Deluxe Lake View King Bed Room
Stayed in Dec 2022
Couples
26 review
4.0/5
Very Good
Posted on Dec 27, 2022
The room had some small problems , the shower did not work well , the curtain was broken. When asked they got fixed. To use the pool or gym you need a negative covid test. We were not told about that. The cleaner insisted on trying to come into the room when not prompted. Not the best stay and we left after one night.
Response from Property: Dear guest, thank you for choosing Sunrise Kempinski Beijing and for taking your valuable time to give us your feedback. We are very sorry that we did not provide you with a pleasant stay, and we sincerely apologize. The hotel management team has received your feedback on room facilities and staff service. We attach great importance to the guest experience, and we will take active actions to solve and avoid these issues. We hope you will give us another chance to provide you with a better stay experience. The hotel management team
Guest User
Deluxe City View King Bed Room
Stayed in Dec 2021
Couples
8 review
5.0/5
Outstanding
Posted on Dec 30, 2021
Amazing hotel , the view of the lake was incredible and the hotel itself is very unique. The facilities where great and loved the pool. The spa and massages are definitely worth it , so relaxing.
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Emil
Deluxe City View Twin Bed Room
Stayed in Oct 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2023
Wonderful family getaway for the weekend.
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Lennart Fries
Deluxe Lake View King Bed Room
Stayed in Apr 2022
Couples
3 review
5.0/5
Outstanding
Posted on Apr 24, 2022
Amazing building right by the lake. It’s worth paying extra for the rooms with lake view
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Borje
Deluxe City View Twin Bed Room
Stayed in Dec 2021
Other
2 review
4.7/5
Amazing
Posted on Dec 27, 2021
Pretty good hotel, right by the lake. Not to far from the train station, Huairou town, or other local attractions. Breakfast and restaurants in general were pretty good. The main issue is that for a hotel of this league in such an iconic building, it is unnaceptable that guests can't control the temperature in the rooms. The only opton available is how strong the heater fans run, which was a problem for us as the room as already extremely hot and windows don't open. Management upgraded us to a lakeview room, where the temperatures were a few degrees lower as the sun doesn't hit it directly. This helped A LOT, but it would still be preferable to have the room cooler at sleeping time.
Response from Property: Dear guests, thank you for staying at Beijing Sunrise Kempinski Hotel and sharing your experience! We pay great attention to the experience and satisfaction of our guests, and sincerely want to provide guests with high-quality services. First of all, thank you very much for your praise of the hotel’s location and F&B. At the same time, the hotel management team will take corresponding measures to improve room temperature. As you mentioned, the room temperature will also be increased due to sufficient sunlight. We will adjust the temperature according to weather conditions and other factors to create a comfortable staying environment for guests. We sincerely look forward to your stay at the Sunrise Kempinski Hotel Beijing again and having a pleasant leisure time! Hotel management team
Guest User
Deluxe City View King Bed Room
Stayed in Mar 2022
Family
1 review
5.0/5
Outstanding
Posted on Mar 26, 2022
Excellent hotel very nice location especially in the spring!!!
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Raymond Teo
Deluxe City View King Bed Room
Stayed in Oct 2021
Family
1 review
4.2/5
Very Good
Posted on Oct 5, 2021
The location next to the lake is fantastic. Had 2 days of good weather. When it rained, we went to the Pool .. and it was also good. The Breakfast variety is BIG but only average in quality But nothing to complain .. overall a good stay with kids.
Response from Property: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager