To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(974)
Positive reviews(937)
Reviews with photos/video(88)
Friendly front desk staff(80)
Delicious breakfast(79)
Classy environment(43)
Convenient parking(43)
Average sound insulation(19)
Perfect for business trips(18)
Stayed multiple times(6)
Tasty restaurant(6)
Negative reviews(37)
Himaa
Guestroom (2 Beds)
Stayed in Apr 2023
Business travelers
13 review
4.5/5
Great
Posted on Jun 3, 2023
Clean, nice and tidy. Also very friendly and helpful staff. The only downside is that it's quite far away, so from the hotel to down town via metro, it takes around one hour 15 minutes. Nearest metro station is line one Babaoshan-Subway.
Response from Property: Dear guests, hello, thank you for choosing Heyi Hotel. First of all, we are deeply sorry for bringing you a bad stay experience. There are bus stops and Babaoshan subway stations around the hotel, so it is quite convenient to travel. We have been committed to providing guests with humane quality and sincere and caring quality services. Please inform us of your special requirements before you check in and try to meet your special requirements. I am very sorry for the problems this time and apologize again. We will do a good job in the next stay, look forward to your coming again and wish you a happy life! General manager Jane
Sam26
Guestroom (2 beds)
Stayed in Jul 2022
Solo travelers
14 review
2.2/5
Posted on Oct 4, 2022
Very bad location,will never visit again
Response from Property: Dear guest: I'm sorry that I didn't give you a perfect stay experience during your stay. If you have any needs during your stay, you can contact us directly. We will serve you wholeheartedly. We hope that you will have the opportunity to stay at our hotel again next time. , feel and experience our improvements, I wish you a happy life, thank you! Jane, General Manager
Anonymous User
Superior Room (2 beds)
Stayed in Jan 2023
Other
8 review
5.0/5
Outstanding
Posted on Apr 3, 2023
jiqubs
Response from Property: Dear guest, thank you for your recognition of us. Every need of our guests is the direction for which Heyi Ren sincerely strives. We will definitely work harder to create a higher service level. We look forward to your next trip and we can create more perfect services for you! Good luck! JaneGeneral Manager
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel is very new, the service staff is very good, the service is in good condition, the facilities are complete, it is very close to Beijing West Railway Station, the breakfast is very rich, the price-performance ratio is high, it is worth staying!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Suancaigangliatoubeishang
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
57 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel has a good location, convenient transportation, warm front desk service, clean and tidy room bedding.
The sun sets behind the mountains, the Yellow River flows into the sea, the sun reaches a thousand miles, and the view reaches a higher level!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Longfengchengxiang1222
Guestroom (2 beds)
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is cost-effective, the breakfast is also good, there are both Chinese and Western food, the sanitary environment is also good, the waiters are very good, I will come again next time, afternoon tea was delivered in the afternoon, the children were very happy, and they also helped to upgrade the room
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Yangzhiganlouquximi
Business Double Room A
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The sofa in the room is very comfortable to lie on, and the big TV is great for watching variety shows. The front desk lady is also very gentle. An auntie comes to clean every day. I happened to meet the auntie when I went out and asked if it was convenient for her to go in and clean. The breakfast was also delicious👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
dusaliya
Business Double Room A
Stayed in Oct 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It's really good. The location, the area, the cleanliness, and the service attitude. As a very picky person, I feel very satisfied. Give it five stars.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Guest User
Business Double Room A
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Very cost-effective, breakfast and other things are also very affordable, very close to the concert venue, transportation is also very convenient, the parking lot is large, very cheap, and a snack platter is also given
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Guest User
Business Double Room A
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The room was very clean. The front desk lady took the initiative to upgrade the room. The takeaway robot delivered it. There are many varieties of breakfast. This is a good value for money in Beijing, which exceeded my expectations
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Heyiren and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Good luck! JaneGeneral Manager
ZaoanHarry
Guestroom (2 beds)
Stayed in Sep 2024
Business travelers
94 review
4.6/5
Great
Posted on Oct 21, 2024
The hotel is very cost-effective. It is the cheapest among the four-star hotels on Ctrip with a price of about 300 yuan including breakfast for two people in Beijing. The disadvantage is that the hotel is located in the farthest part of the Fourth Ring Road. But this time I was watching a concert in Wukesong, and this hotel is very cost-effective. It is only a dozen yuan taxi fare from Wukesong, which is very suitable for watching concerts. The breakfast is OK, and the midnight snack in the third picture is also given after check-in. I have to give it a thumbs up
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your evaluation! We know that there is still a certain gap between us and the full five-point standard in your mind. For this trust, we will continue to work hard to provide better service. Yitel Hotel's attentive service and clean rooms just want to give you a comfortable environment to wash yourself after a long journey. Welcome home and wish you a happy life! General Manager Jane
Fengqingyundan
Guestroom (2 Beds)
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The location is good, not far from Xiangshan. I visited Tiananmen Square on the first day and planned to climb Xiangshan on the second day, so I chose Heyi Hotel. Parking is free. I accidentally lost my room card while having breakfast in the morning. The service staff was also very enthusiastic and gave me another one directly.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予和頤人很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力每一位賓客享有賓至如歸的感受,熱切期待您的再次光臨! 祝順安! Jane總經理
Nikanwoxiangtuboshuma
Business Double Room A
Stayed in Sep 2024
Couples
33 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Booked this hotel the day before the wedding. The takeaway robot can deliver it directly to you, which is pretty good. Free parking is available, which saves a lot of money. It is recommended to stay here. It is close to Wukesong Wanda and Shijingshan Wanda.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to Heyi people and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Best wishes! Jane, General Manager
Xiuliduanzhuangxiaojunjun
Business Double Room A
Stayed in Sep 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Very comfortable hotel, the room size is good, the bed is very comfortable, the bathroom is spacious and separated from wet and dry areas, there are good night fruit snacks at night, and the breakfast is also very rich. It is very close to Taiwan Street, and there is a very special and delicious sushi restaurant.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予和頤人很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力每一位賓客享有賓至如歸的感受,熱切期待您的再次光臨! 祝順安! Jane總經理
Anonymous User
Guestroom (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
2.7/5
Posted on Oct 20, 2024
The beds were crooked. I ordered takeout and it was supposed to be delivered by a robot. I called the front desk and she said that someone else had picked it up. I checked the surveillance for a long time before it was delivered. There were children running around outside in the morning, and the room attendant was shouting with the children. The breakfast was not very varied, and the service attitude was not very good. The dishes were all cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Yitel Hotel. First of all, we are deeply sorry for the bad experience you have. If you have any needs during your stay, please contact the front desk directly for service. We have been committed to providing guests with human quality, sincere and caring quality services, and try our best to meet your special requirements. We look forward to your visit again and wish you a happy life! General Manager Jane