Mei Feng Hotel

Mei Feng Hotel Reviews

Mei Feng Hotel

No. 9 Yingbin Avenue, Airport Economic Comprehensive Experimental Zone, Xinzheng, Henan, ChinaView Hotel Details
Mei Feng Hotel
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Mei Feng Hotel Guest Reviews

4.7/5
Outstanding
2107 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2107)
Positive reviews(2057)
Reviews with photos/video(259)
Offers pick-up/drop-offs(530)
Close to airport(251)
Easy to get around(222)
Friendly front desk staff(148)
Delicious breakfast(69)
Comfortable bed(64)
Would stay again(63)
Perfect for business trips(40)
Negative reviews(50)
Guest User
Special Queen Room
Stayed in Oct 2024
Couples
4 review
4.7/5
Amazing
Posted on Nov 12, 2024
more clean.front table service has good experience and friendly. this hotel is first choices for my stay
Response from Property: Dear guest,親愛的客人,Thank you so much for your kind words!非常感謝您的美言!We're overjoyed to hear that you had an excellent experience with our front - desk service.得知您在我們前台服務中有極佳的體驗,我們高興極了。Our team always aims to provide the friendliest environment for our guests.我們的團隊一直致力於為客人營造最友好的氛圍。It's truly an honor that you consider us your first choice for accommodation.您將我們視為住宿的首選,這真是我們的榮幸。We look forward to welcoming you back soon!我們期待很快能再次歡迎您!Best regards.致以最誠摯的問候。
Michael
Deluxe Room (2 Beds)
Stayed in May 2024
Family
6 review
3.7/5
Posted on Jun 25, 2024
Only ten minutes away from the airport. Good pick up and drop off service. Breakfast was empty, nothing to eat at 8:30 AM..... an army of old people ate everything and the hotel staff doesn't care to refill basic things like Bao zi, tea eggs, amd rice porridge. The gym looks pretty decent at the hotel. The beds are comfortable and the bathrooms are good quality. The walls and carpet are dirty.
Response from Property: 尊敬的賓客您好,非常感謝您對我們服務的認可。您提的早餐問題相關部門一定會核查並落實清楚。非常抱歉沒能讓您滿意,酒店地毯我們已經在逐步聯繫專業人員想辦法去除,您這邊入住期間遇到任何需要解決的問題可隨時向我們服務人員反映,我們會盡力為您解決,沒能讓您滿意再次給您致歉,您的滿意就是我們的追求!期待您的再次光臨!
TALAL MOHAMMAD HUSSEINY
Special Queen Room
Stayed in Mar 2024
Solo travelers
22 review
3.5/5
Posted on Jun 23, 2024
This hotel is clean, organized, and has good customer service. The hotel really does not have facilities like an office room, gym, or pool. It is just a hotel that is located near the airport for those who want to catch an early flight.
Response from Property: 尊敬的賓客您好,感謝您對酒店服務和衞生的肯定,也非常抱歉,酒店確實沒有游泳池,但是我們的酒店健身房在二樓,我們的一樓休閑大廳可供辦公,美楓酒店採用智能化家居,電動窗簾,讓您無需走動即可一鍵開關,洗澡音樂,讓沐浴不再單調,慕斯床墊,給您五星級的睡眠質量,酒店全體員工期待您的再次光臨!GoodMorrow,衹為更好的出發!
Ying-Zhen Luo
Special Queen Room
Stayed in Dec 2023
Solo travelers
5 review
4.5/5
Great
Posted on Jan 11, 2024
I had a good night stay for my overnight transfer. The bedroom was very lovely and clean, the bed was so comfortable with a TV, good lights, nice shower room. Nice free airport pickup and drop off service. The staff member helped me to ordered my dinner. I was lucky enough to book a discount room. It's was just one thing , some stains on the carpet, anyway not a big problem.
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Adrian900E6
Special Queen Room
Stayed in May 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 22, 2024
机场接送站:ok 设施:ok 卫生:ok 环境:ok 服务:ok
Response from Property: 感謝親的5分哦,美楓酒店,倡導自然、健康的生活方式。我們有清新、舒適的環境;雅緻、開放的空間;真誠、有愛的服務。在美楓休憩、充電,您能得到身心的放鬆和愉悦的體驗,電動窗簾、音樂花灑、藍牙音箱、和香薰等可以讓您完全拋開工作中的疲憊,所以是旅遊出差的必選,Good Morrow 衹為更好的出發!
Thom Jauw
Special Queen Room
Stayed in Nov 2023
Couples
38 review
4.2/5
Very Good
Posted on Dec 29, 2023
Good location as transit hotel
Response from Property: Thank you for choosing us,We are very happy to see your recognition of us .We are close to the airport, We hanve free pick up and drop off service.Welcome to your next visit.
Dujuan1
Business Queen Room
Stayed in Oct 2024
Business travelers
45 review
1.0/5
Posted on Nov 9, 2024
It is difficult to communicate with the front desk. It is recommended that many business travelers avoid staying in this hotel. The surrounding dining conditions are poor, takeout delivery time is long, and the hotel facilities are also relatively old.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your unpleasant experience. You mentioned that it was difficult to communicate with the front desk because your request for an extra invoice was not in compliance with the regulations. The front desk just followed the rules and explained patiently. You also expressed your understanding at the time. We will work hard to improve the surrounding dining problems. The delivery time is beyond our control. The facilities are outdated and we are also planning to update them. I hope you can understand. We apologize again for the inconvenience.
Xiyouguguailvxing
Deluxe Room (2 Beds)
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Sep 15, 2024
The service from the lady at the front desk was very good, and the room was generally OK. Since it was just an overnight stay, the airport pick-up arrived at less than two o'clock in the morning, and the price was very affordable! The annoying soundproofing is particularly bad! In the middle of the night, a few young people lived next door. They watched TV very loudly at 2:40 in the middle of the night. LOL, they chatted and made noise all night long! Calling the front desk to remind me made it even more unscrupulous! I had to catch a flight the next day, so the experience was a bit poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and sharing, and thank you for your recognition of Xiaofeng's service. Since the only glass in our hotel's sound insulation equipment is double thickened glass, the artificial noise equipment may not be perfect enough, resulting in noise during your stay. Xiaofeng is deeply sorry for the interference. You can call the 24-hour front desk at any time during your stay. Silent earplugs are available at the front desk, or we may change you to a room that satisfies you. I hope you can give Xiaofeng another chance to make amends! Wish you a happy life!
Guest User
Elegant Room (Double bed)
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The room facilities are very good. It is clean and tidy. The front desk upgrades the room type for free. The hotel has free airport pick-up service. It is a good choice for those who need to catch a flight.
Original TextTranslated by Google
Response from Property: Xiaofeng has received your praise! Haokaisen! Xiaofeng will always strictly require all employees to serve every customer who comes to the store. Provide you with excellent service and stay experience. Xiaofeng will keep working hard, thank you dear! When you are away from home, remember to come to Xiaofeng’s house to stay warm!
Guest User
Special Queen Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Very good hotel. There is also a pick-up station. My girlfriend is also very satisfied. The room is very clean and the bedding is very soft. The service attitude of the lady at the front desk is very good. The design of the hotel room is also very good. The transportation nearby is also very convenient. I recommend it to Everyone, the price is very cheap in the off-season, and it is a very cost-effective hotel.
Original TextTranslated by Google
Response from Property: Xiaofeng thanks you for giving us great encouragement and support despite your busy schedule. It makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
kjgc
Deluxe Room (2 Beds)
Stayed in Jul 2024
Family
3 review
2.7/5
Posted on Aug 17, 2024
The room hygiene really needs to be improved. I didn't dare to use the shower room. The airport shuttle service is really good and it's very close to the airport and very convenient. The hotel staff service is very good, but I don't agree with the hygiene and bedding. Because it's a transit hotel, I didn't change it; However, there is a difference of 132 yuan between the platform order and the actual deduction; I have contacted the hotel and hope to get a reasonable solution and refund! If the advance booking and actual payment are inconsistent, I think this hotel will lose its credibility.
Original TextTranslated by Google
Response from Property: Dear guest, we have received your feedback on hygiene issues. We are sorry that the hygiene did not satisfy you. We have arranged for the housekeeping department to make rectifications and arrange a thorough cleaning of the room every day. Regarding the issue of platform order deductions, Xiaofeng is really aggrieved. This is due to the fact that Ctrip platform points can be used to deduct room charges, which caused you a misunderstanding. Customer service reported that the actual deduction was indeed based on the amount displayed on your order page, 132 Yuan is that you chose to use Ctrip points for deduction when booking a room. If your payment was not actually deducted, you can check the bank card deduction record. The platform customer service also promised that we will explain it to you. If you have any questions, you are welcome to contact us again. feedback. I wish you all the best and welcome you to experience it again~
Anonymous User
Special Queen Room
Stayed in Jul 2024
Family
8 review
4.6/5
Great
Posted on Aug 22, 2024
I booked a room for my family who was traveling, and they had very good reviews. The hotel is very close to the airport and provides pick-up and drop-off services, which is very considerate. There are also many restaurants around the hotel, which is very convenient.
Original TextTranslated by Google
Response from Property: Thumbs up for all the above views~ Dear, your satisfaction is the motivation for our efforts! All the warm and considerate services are designed to make you feel more warmth when you are on the road. However, it is a bit sad that I did not get your 5-point praise. I will definitely give Xiaofeng a warm five next time. Points~
Yecengzhizhuoguo
Business Queen Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Everything is good, especially the location is very convenient, suitable for business trips. The most commendable thing is that airport pick-up and drop-off are arranged, which is very convenient. Highly recommended! ! !
Original TextTranslated by Google
Response from Property: Sir, because of your support, Xiaofeng is what it is today. Thank you for your review. Xiaofeng will work hard to continue to be so great! Xiaofeng will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Xiaofeng wishes you good health and happiness to your family. Thank you again for your review. We sincerely look forward to your visit again!
Anonymous User
Business 2-bed Room
Stayed in Jun 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jul 13, 2024
Overall, it's very good. The airport pick-up is very convenient. There is no need to make a reservation and it only takes a few minutes to call. The room is generally good. Except for the dust in some places in the small corner and the sound insulation is a bit poor, everything else is very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many guests. Please forgive me! Xiaofeng will strengthen the improvement of the hotel's software and hardware facilities and service quality. Meifeng Hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. I hope that you will A visit will give you a new feeling! Looking forward to experiencing it again!​
Guest User
Deluxe Room (Double bed)
Stayed in Jun 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Jul 22, 2024
There was a pick-up and drop-off service. The hotel was quiet, the room was big enough, the bedding was well-chosen, comfortable and clean. Because it rained, breakfast was served in the hotel. Overall, the price/performance ratio was good. I didn’t take any photos, but the scenic spots in Zhengzhou are pretty good.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaofeng will be the warmest and most unique one in your memories. ! Come back to Meifeng Hotel Zhengzhou Airport Store often and wish you well!