Building 3, yard 12, Xindong road, Chaoyang District, Beijing, ChinaView Hotel Details
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CitiGO Hotel, Sanlitun, Beijing Guest Reviews
4.8/5
Excellent
1919 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1919)
Positive reviews(1885)
Reviews with photos/video(325)
Great location(323)
Delicious breakfast(166)
Friendly front desk staff(146)
Easy to get around(86)
Comfortable bed(48)
Convenient for shopping(41)
Well designed(35)
Perfect for business trips(33)
Negative reviews(33)
JK Lau
Gues troom (Double bed)
Stayed in Nov 2024
Couples
4 review
4.2/5
Very Good
Posted on Dec 2, 2024
As I checked in quite late, the rooms with the window were all allocated to those who checked in early. After chrcking the given room (w/o window), I have requested a room upgrade with an additional fee. The room was stuffy with the central heater. Both my wife and I can't bear the heat, although it's winter.
Breakfast has many choices. Quite location. The room is very small for 2 people. Quite near to subway and shopping place Sanlitun.
Response from Property: We apologize for the bad stay experience. CitiGO values the opinions and suggestions of every guest. Thank you for your trust and correction. We will continue to reflect and improve to create a better stay experience for everyone.
Peggy Peg
G uestroom (Double bed)
Stayed in Nov 2024
Business travelers
39 review
3.5/5
Posted on Nov 21, 2024
We use that hotel as a stop over. Mostly to come in and go out to Europe. The problem is, that the warm water needs nearly 10 minutes to come. That should be changed because of water waste.
Response from Property: Dear guest, hello! First of all, we sincerely apologize for the feedback you raised in your review. Thank you for taking the time to provide us with your comments and suggestions. We have recorded your feedback in detail and will arrange for the relevant departments to discuss improvement plans as soon as possible. We are well aware of the importance of detailed service, and your opinions will play a key role in our continuous improvement of service. We look forward to your visit again in the future to experience our progress and changes.
Leong Lawrence
G uestroom (Double bed)
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
This is so far one of the best hotel I stay in China with kids. Beside the inconvenience of subway about 15min walk from the hotel, everything else is perfect. The shopping street is just about 5min walk away. There are few restaurants, aamd also a mini supermarket at the back of the hotel. The hotel provide free breakfast and supper from 2200H to 2300H. Good food for a hotel standard. Free self service laundry too. It’s an innovation hotel with automation throughout the hotel. Will visit again when in Beijing.
Response from Property: Thank you for your recognition of Citigo. We will continue to work hard and look forward to your stay again. I wish you a happy life.
Lkhamkhuu
Gues troom (Double bed)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Very comfortable, near Sanlitun , very clean and kind staff , I’m so happy staying here 😍😍😍
Response from Property: Dear guest, hello! Thank you for your stay. Because we know each other, we understand each other. Because we understand each other, everything is just right. We will move forward with your praise and affirmation!
Jeannot B.
G uestroom (Double bed)
Stayed in Nov 2024
Solo travelers
160 review
4.0/5
Very Good
Posted on Dec 1, 2024
Located in a central place. Fairly new hotel
with an unused kind of room division. Friendly staff, to recommend
Response from Property: 抱歉給您帶來不好的入住體驗,CitiGO重視每一位客人提出的意見和建議,感謝您的信任和指正。我們一定會不斷反思和改進,為大家創造更好的入住體驗。
Gabriel Manet
Gues troom (Double bed)
Stayed in Sep 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Sep 29, 2024
The location was perfect for what I was there for. Big shopping centers within walking distance. Room is quite small but clean. Convenient laundry facilities to wash your own clothes.
Response from Property: 親愛的客人,感謝您入住三里屯太古裏CitiGO酒店,您的認可對對我們最大的鼓勵,CitiGO一直在努力做到更好。期待與您的邂逅~
Sum Yu
Gues troom (Double bed)
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Close to taikoo area, nice location, good and clean and the room is spacious
Response from Property: 親愛的客人,感謝您入住三里屯太古裏CitiGO酒店,您的認可對對我們最大的鼓勵,CitiGO一直在努力做到更好。期待與您的邂逅~
Henryk Karl Hermann
Gues troom (Double bed)
Stayed in Sep 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Sep 15, 2024
Again it was a pleasant stay one more time. Very good location and the staff is friendly amd helpful.
Response from Property: 顧客您好,看到您的評價我們非常重視。我們深知服務中的不足給您帶來了困擾,對此我們深感抱歉,並將全力改進。
Fadlone
Gues troom (Double bed)
Stayed in Sep 2024
Solo travelers
2 review
3.7/5
Posted on Sep 15, 2024
In general the hotel is OK, very good location close to all what you will need. Staff are nice and helpful. Not everybody speaks English. The room is small but the bed is comfortable.
Response from Property: 顧客您好,看到您的評價我們非常重視。我們深知服務中的不足給您帶來了困擾,對此我們深感抱歉,並將全力改進。
Guest User
Gues troom (Double bed)
Stayed in Sep 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Sep 21, 2024
Service is good, breakfast is western and Chinese cuisine are available. And moreover this hotel located in city center. Around lots of mall and shopping complex are there.
Response from Property: 尊敬的賓客您好:謝謝您對酒店的認可,沒有得到您五星好評是我們更加奮發努力的動力,期待您的再次光臨,酒店緊鄰太古裏和北京第二使館區,是旅遊購物商務出差的最佳選擇!
R a o
Gues troom (Double bed)
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Sep 13, 2024
Convenient hotel near embassies. For a quick trip. Rooms are small. No place for wardrobe. Good for staying 1 night. No seat nor desk for working in the computer.
Response from Property: 顧客您好,看到您的評價我們非常重視。我們深知服務中的不足給您帶來了困擾,對此我們深感抱歉,並將全力改進。
Anonymous User
Guestroom (Double bed)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Happy
Response from Property: 感謝親愛的小主對CitiGO的信任和支持,CitiGO始終嚴守高品質標準。我們會繼續努力,創造更多更好的入住體驗,期待您再次入住!
Doobie2277
Gues troom (Double bed)
Stayed in Aug 2024
Family
8 review
4.7/5
Amazing
Posted on Sep 1, 2024
Enjoyed our stay. Although front desk staff communicate only by the means of Alipay translator, they are very attentive, helpful and patient, ready to fulfill any request. The breakfast is quite varied and tasty. Free wonton meal for supper (a perk you don't see much in other places). The bed and linen are clean, the room is made up every day. A large TV, although all the channels are only Chinese. The location is good, 5-7 minutes walk to the nearest subway station. 2 supermarkets and lots of eateries around. A few malls within a 10-min walk.
Response from Property: Thank you dear dear owner for your trust and support in CitiGO. CitiGO always strictly adheres to high quality standards. We will continue to work hard to create more and better stay experiences and look forward to your stay again!
Guest User
Huanyi Twin Room
Stayed in Mar 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Modern room, high tech and comfortable bed. Near sanlitun shopping area. Highly recommended.
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Huanyi Twin Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 2, 2024
We booked two rooms for family of 4. Hotel rooms are clean. There is laundry service as indicated which is great! The hotel location is quite convenient. Breakfast service was decent with noodles and wonton soup option as well as other choices.
Response from Property: 感謝親愛的小主對CitiGO的信任和支持,CitiGO始終嚴守高品質標準。我們會繼續努力,創造更多更好的入住體驗,期待您再次入住!