Shenzhen Nanshan L'Hermitage

Shenzhen Nanshan L'Hermitage Reviews

Shenzhen Nanshan L'Hermitage

No.3031 Nanhai Avenue, Nanshan District, Shenzhen, Guangdong, 518052, ChinaView Hotel Details
Shenzhen Nanshan L'Hermitage
Shenzhen Nanshan L'HermitageShenzhen Nanshan L'HermitageShenzhen Nanshan L'Hermitage
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Shenzhen Nanshan L'Hermitage Guest Reviews

4.8/5
Excellent
1508 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1508)
Positive reviews(1484)
Reviews with photos/video(170)
Friendly front desk staff(247)
Quiet & comfortable(158)
Large rooms(97)
Delicious breakfast(81)
Stayed multiple times(27)
Nice bathtub(16)
Excellent room layout(13)
Delicious buffet(5)
Negative reviews(24)
Vecihi
Superior 2-bed Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 30, 2024
It's already been more than five times that I have stayed at this hotel. Super clean, corridors smell fresh green tea, bathrooms have a double sink, floors are heated, fitted with shower and bathtub. Breakfast is satisfactory. There are not too many varieties, but the ones they have are all delicious. The breakfast area has a terrace for coffee and smoking, chairs, and tables. The staff is friendly. Especially Bella and Teller were so excellent. I definitely will stay again and will suggest friends.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior King Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 15, 2024
excellent service and good servicer especially XiaoZhang She is very polite and nice! comfortable environment 10
Response from Property: Dear valued guest:Thank you for taking some of your time to share your experience in our hotel.We are glad to know that you enjoyed our clean rooms and great service. And we are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
kwml21
Superior King Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
We had a great time during the stay. Nice spacious clean room and location is good to go around different places. The staff Josie and Coco were very helpful.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Hee-chan An
Superior King Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is very clean and nice. and Location is perfect. Josie Zhang is super friendly and helped me with warm smail always. I appreciate her help sincerely. Thank you.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior King Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Jun 10, 2024
Good but location abit far
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
It's a wonderful experience. The hotel room is spacious, breakfast is great with a wide array of choices. Very friendly and helpful staff.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
arttso
Superior 2-bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 15, 2024
Amy and the crew were very helpful. The room was very comfy as well. Perfect for a quick business trip.
Response from Property: Dear valued guest:Thank you for taking some of your time to share your experience in our hotel.We are glad to know that you enjoyed our clean rooms and great service. And we are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior King Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Josie helped me upon arrival and all staff were great. Great hotel, I will be back.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Ststst
Superior King Room
Stayed in Sep 2023
Couples
27 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Nice service of this hotel, especially for CoCo Lin, nice room and great atmosphere
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Valarie
Superior King Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 17, 2024
Staff (Josie & her colleagues) were helpful in giving us recommendations on where to go & where to eat, and booking taxis for us.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 27, 2023
Guest checking assistant Eric is been very helpful and efficient, the place is very clean and well worth the price. Highly, recommend for a place to stay.
Response from Property: Dear valued guest:Thank you for taking some of your time to share your experience in our hotel.We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Xoxocc
Superior King Room
Stayed in Sep 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Super nice and helpful staff. Very accommodating. Would recommend
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior King Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Amy and luna very nice
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Reuben L Sushman
Superior King Room
Stayed in Apr 2023
Solo travelers
1 review
4.5/5
Great
Posted on May 2, 2023
Nice renovation. Pleasant, quiet and comfortable room. A little difficult at this time do to check in due to lack of English speaking staff. Miscommunication on late check out request as well the following day. Hotel staff needs to communicate with each other better. Breakfast was ok, with Western style omelettes and whole wheat bread, so healthier options available. Unfortunately, all food service was suspended on April 30 evening arrival for Labor Day/May Day. Hotel needs to keep guests informed beforehand that no food service will be offered due to a holiday.
Response from Property: Dear guest, thank you for your valuable advice. Sincerely apologize that we haven’t provided you with a satisfactory stay experience. As for the English service you mentioned, we will strengthen the training of employees and try our best to arrange English-speaking employees in each shift to provide smooth communication with guests. Due to the holiday stipulated by the government, the hotel restaurant could not arrange enough staff during the May Day holiday. Due to our negligence, we failed to informed you in advance. We would like to express our sincere apologies again. We look forward to having you choose our hotel again, supervise our service, and provide us the opportunity to provide you with a perfect stay experience. Have a nice day~
Guest User
Superior King Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Good value Thanks Coco & Zain!!!