Guest User
December 24, 2024
We had a pleasant stay at this beautiful resort, spread over a wide, landscaped area with a private beach on one side and backwaters on the other. The property is large, spacious, and well-equipped with excellent amenities, making it definitely worth a visit. My room was upgraded to a plunge pool, which was a wonderful touch. The in-house activities were enjoyable, and I would like to thank Executive Chef Anabalagan, Chef Majid, Chef Vijay, and Shibani for their outstanding service and attention to our needs. A special mention to Mr. Attivaram, Jason, Devika, and Jyoti for promptly addressing our concerns. Areas for improvement include offering more variety in non-veg local cuisine in the buffet and enhancing the Ayurvedic spa experience. Housekeeping should also address the frog issue in the plunge pool, improve water pressure, and manage rodents in the garden area. Additionally, customer service could be improved, as the staff seemed overworked, with few smiles or greetings, though the managers were very attentive.