Guest User
May 6, 2024
We received a friendly welcome. We were given a very nice room on the 6th floor at the back. Large room, nice bathroom, small balcony. View of the mountains, of one of the 3 castles, over the roofs of the city. Very quiet hotel. Proximity to the train station is ideal. Only 5 minutes on foot. We didn't hear any trains at the back despite the window being open. Breakfast is at the very bottom of the building. The room has no windows, but is very bright and nicely furnished. Nice breakfast buffet is always freshly refilled. All the staff are very friendly. You get a 10% discount in the hotel's own restaurant. You have to ask for the free tourist card (free travel in Ticino and many discounts), you don't get it straight away in the hotel! The furniture is older. The bed is very good. However, given the high price of the room, we hadn't expected the towels to be worn out and some with holes in them.
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