Popular Belo Horizonte 4-star Hotels

Spent two nights in this hotel on a business trip. Location - Great . In the main area of the city and a safe neighborhood. WiFi - Really good! All over the hotel and I was able to download some big files that were relatively big. Staff - Fantastic! The guy who checked me in goes by the unique name Alef. I wish you could copy this guy to any hotel I'm gonna stay in. He was kind, available, knowledgeable and super helpful throughout my entire stay. This is the type of service that makes you enjoy your stay no matter what. Gym - Very basic and kind old equipment. Operating the TV with the remote was complicated. No towels... Come on. How difficult is it to place 5 towels in the fitness gym? Rooms - Kinda old but specious and overall OK if you don't expect a modern hotel standard. Unless you're spoiled it's totally fine. Overall - It feels old, and it could use some maintenance here and there. It doesn't feel like the property is taking care of, but nothing is faulty. The location, wifi and above all the staff (hopefully everybody is on the same level as the guy I met) are great positives and I can recommend this place. Just don't expect the standard of a new Marriott as far as the facility itself.

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.

Breakfast was quite generous. Traveling around is quite convenient. The hotel rooms are generally neat and tidy. The room was bigger than expected. Suitable for business stay. Will choose a new home next time.

Localização excelente , ótimo atendimento , limpo e bem organizado .

The environment is very good

The hotel has a very good breakfast, a good breakfast, a very nice receptionist, but they have provided good and agile service both in check-in and check-out. Negative points: They do not offer natural juices at breakfast and foods do not have identification plate. The only table available at the time we were going to drink coffee was the ice cream on her, and I asked the official to put the air ”up”, and she said she wouldn't give it, but only when she was finishing offered to turn off. The quality of the shampoo and the bathroom sabuns have been better (it is my second hosting in this hotel). We stay in the last room of the 2nd floor, the Wi-Fi doesn't work in all rooms, just near the door, bad signal! We had to pay for parking (R$20), which is bad, very small and does not make any sense to pay, since it is in the hotel's own environment and it is not tertiary. The car was in a bad vague and rain all over estadia.7⁷8 ⁸

The location is excellent especially for those who seek closeness to the region of the spark. The room was standard, everything worked well. The entrance to the garage is bad: anyone with a seat or a large car will have a little difficulty, and there are few vagues available to park too. Breakfast very simple and with little variety. The day-to-day event is very expensive for the little that the hotel delivers. It is worth a lot more to host there for the location as the Uber travel would be very expensive to a hotel more remote in days of shows or football games that are high demand.

The air conditioning of the room was not working right. That's the only complaint I had from the hotel. Otherwise, my experience was great, now the air conditioning really left much to desire...

Stop at BHB Hotel to discover the wonders of Belo Horizonte. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour front desk, facilities for disabled guests, luggage storage, valet parking, room service are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, wake-up service, mini bar, soundproofing, iPod docking station. Access to the hotel's fitness center, outdoor pool, solarium will further enhance your satisfying stay. No matter what your reasons are for visiting Belo Horizonte, BHB Hotel will make you feel instantly at home.

Excellent in every aspect of our stay. This was our first stay and we didn't want to leave. Outstanding service, beautiful rooms, excellent restaurant. We loved the location, the peace and quiet and the attention to detail. We look forward to staying there again and will definitely recommend it.