Hotel New Tsuruta

โรงแรมให้การต้อนรับดีมาก ภายในห้องสะอาด นอนเสื่อทาทามิสบาย มีกลิ่นของเสื่อเป็นเรื่องปกติ เห็นวิวทะเล อาหารเช้าดีมาก มีออนเซ็นให้แช่ โดยรวมดีมากค่ะ แนะนำมากๆไปนอน3คนได้จองในราคา 3000 บาท

The room faces Beppu Bay and has an open view. The level of hygiene is acceptable, but this room type is a Japanese-style room, and the floor mats have a strong smell. If you are not used to it, I would not recommend it. We arrived at the large bathhouse around 8 a.m. There were no other people around, so we could enjoy the hot springs to ourselves, which was a great experience.

The room is large, the location is very good, you can see the sea, it is beautiful when the weather is good, and the hotel price is also very suitable! Highly recommended to friends who are traveling in general! Will come again next time.

The hot springs are great and I would like to stay here again.

Although it is relatively old, the room is large, 55m², and costs less than HK$700. It has an open-air bath and buffet breakfast. I am very satisfied. 

The attitude of Shintsuruta's staff and the taste of breakfast are also very good. The decoration of the hotel lobby and corridors is also good, but entering the room is completely different. The decoration of the room is very shabby, there is a strange smell, the cleaning is particularly poor, and there are stains on the walls. There were unknown stains. The filter at the vent was full of holes. The bathtub also had old stains. The most difficult thing to tolerate was the unknown stains on the wall in the room. It felt like peeing. I tried to accept it slowly, but in the end I couldn't bear the request in the lobby. After changing rooms, the staff came to inspect the room after seeing the photos I took. He explained that the room was "old" so it was older, and the strange smell was from Tatami itself. Then he looked at the stains on the wall and immediately changed us to another room. A newly renovated room with a completely different style, no need to look at other issues. When we checked in, the guest in front of us asked to change rooms due to the same problem. We have stayed in hotels no matter how old they are. Although the decoration of those hotels is old, they give people a clean and comfortable feeling. I don’t ask the hotel to give guests superior rooms, but at least give them a clean environment. Isn’t this the basic respect that hotels should have for their guests?