Hotels Near Bürgergarten Helle Oase in Berlin

The environment is good, close to the subway station, but the people in the hotel basically do not speak English. There are supermarkets, drugstores and post offices nearby. The hotel’s keys cannot be taken out, leaving the keys at the front desk every time you go out. But I was in Berlin for three days and it was very comfortable to live here. But the breakfast here is super hard to eat. Super ugly!

Wer das Hotel bucht, der weiß eigentlich, dass kein großartiger ”Luxus” zu erwarten ist. So auch hier im ibis budget Berlin Hoppegarten. Allerdings war ich doch wenig erfreut über das, was eigentlich einfach sein sollte, nämlich ein wenig mehr auf Sauberkeit zu achten. Gleich als erstes fielen mir dicke Staubschwaden an der Wand vor der ”Pseudo-Klimaanlage” (wird unten noch erläutert) auf. Eigentlich unübersehbar und mir echt schleierhaft, dass eine Reinigungskraft diese einfach mal so ignoriert. Ein weiterer Punkt war der Teppichboden, der reichlich versifft und an den Rändern heftig verstaubt rüberkam. Ich habe keine Ahnung, wie man ein stark frequentiertes Hotel mit textiler Verlegeware austatten kann. Leider war auch am Kopfende des Bettes eine mit Teppich bezogene Kante, die stark verstaubt war... - eigentlich direkt neben meinem Kopf und darüber hinaus die einzige Ablagefläche für eine Uhr oder ein Handy, wenn man dafür nicht den Fußboden nutzen wollte. Die Fernbedienung des TV war klebrig und verstaubt und wurde meinerseits erst mal einer Reinigung mit Feuchttüchern unterzogen. Die Duschkabine und die Toilettenkabine waren komplett aus Kunststoff und recht wenig ”kuschelig”, also genauso, wie man es aus Hotels dieser Art kennt, aber so etwas weiß man. Schmutz etc. konnte ich nicht erkennen, alles dort soweit gut. Vor allen Dingen hat mich der Wasserdruck begeistert, der aus dem Duschkopf kam und wirklich ganz hervorragend war. Nix zu meckern... :-) Das Thema Handtücher müsste noch mal geübt werden. Ich hatte (als Einzelperson) zwei Duschtücher und zwei Badvorleger. Was ich vermisst habe, war ein ganz normales Handtuch. Eines der Duschtücher habe ich als Mücken-Jagdinstrument verwendet, da ich von diesen fliegenden Plagegeistern mehr als genug im Zimmer hatte. Für Gesicht und Hände habe ich daher einen der Badvorleger missbraucht. Die Klimaanlage hätte ich gut gebrauchen können, diese machte aber (selbst auf höchster Stufe) nur Laufgeräusche, jedoch gab es keinen entsprechenden Output. Ich hatte sie daher komplett ausgestellt. An einem Tag hatte ich das Frühstücksbuffet dazugebucht, was auch trotz der spontanen Entscheidung vor Ort kein Problem darstellte. Für 9,80 € war alles da, was man so zum Sattwerden brauchte, nur den Saft könnte man sich sparen, da dieser sich in kürzester Zeit in irgenwas Gelbes und etwas Wässeriges auseinanderdividierte. Kaffee gab es aus einem Automaten und es waren verschiedene Sorten/Herstellungsarten wählbar. Prima und völlig in Ordnung. Mein Fazit: Ich werde wohl nicht noch einmal buchen.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I moved from another cheaper hotel in Berlin, because this hotel clearly states that they have Air Conditioning. They do NOT. They have an evaporative cooling system that is outdated and does NOT work at all. In response to complaints they just say 'we are eco friendly'. That's fine - but don't say you have AC. If I pay 220 Euros for a night in a hotel BECAUSE it is hot and I want AC, it better have AC. Read through the reviews....the manage is more concerned that people give them an accurate rating (manager often replies with 'it's a pity you only gave us 1 star'. How bout it's a pity I couldn't sleep because it was so bloddy hot in my room?! How bout your it's a pity your website description is wrong. Even on the night in question, one of the staff came to the room and verified that even the horrible 'cooling system' wasn't working. The manager, Sasha Braunstein, clearly doesn't get it and doesn't care. It was a miserable stay and they literally have the gall to sanctimoniously claim they are just being Environmentally friendly. If your website says you have AC, you better have it. What an outrage. The earth is warming....get a clue, people want AC. I could camp in a park and it would be cooler than the hot, humid, stuffy room at the Pentahotel.

This is great if you stay in Berlin for a few days. It’s good that public transport is right outside the hostel. It’s a bit far from the main city so you will have to get a few public transport to get there. The beds are squeaky but comfortable enough. The television is in German which is expected. There is no rooms with a shower or toilet in them, so you will have to walk to the shower and toilet. It is a shared bathroom. You will need to give separate deposit if you need towels and utensils and to wash and dry your clothes. The deposit can only be made in cash. There are no bins in the room but the rooms do have a fridge and a locker and a table and chairs. The hostel is great for sleeping and then leaving the next day to do activities.

The front desk staff was very accommodating in getting me into my room quite early after an overnight flight. Rooms leave much to be desired. Beds are very tiny - what a toddler would sleep on. Beds are very, very firm. Room and bathroom weren't very clean. I had my 'do not disturb' sign on my door and received a knock from housekeeping. Repeatedly. When I went to the door, thinking the sign must have fallen off, the housekeeper pushed past me, handed me my 'do not disturb' sign and insisted I replace it with the 'clean my room' sign. It is a 20-30 minute drive to city center. The area is questionable for walking around on your own as a female traveler.

I stayed only two nights at a&o Berlin Mitte with Contiki, the stay was comfortable. The four-share rooms were very small and a bit tricky to fit our four suitcases. We also had a run-in with staff at the front desk. For a four-share room, we only got two keys. When a member of our group asked for a spare key, she was denied then given a temporary card and was rudely told to bring it right back - but how could she get back into the room to bring it back??? Others in our tour had the same experience. Besides that, the breakfast was great.

An excellent place to stay right next to the subway stop so very accessible to all parts of the city. Only 2 stops away from Checkpoint Charlie too. Room is very comfortable and cosy. All the staff were friendly and there is a nice bar in the hotel.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.