Hotels Near S+U Heidelberger Platz (Berlin) in Berlin

The service was good. The room was small, but the transportation was good near two stations. There was also a gym and sauna in the basement, and I didn't use it, but I want to use it next time.

„+“ • nicely arranged apartment • very nice bathroom with window • no noise outside during the night so I could sleep with opened window • very balanced/rich breakfast (incl. vegan options) • generally clean • ecology: you can skip the room cleaning/towel change and get a free drink • puplic transportation: 8 min walking to the next subway station ~ • receptionists were very kind but some of them rather neutral/passive, some occupied themselves with their private smartphones as long as no guest was requesting their attention • the apartment on 19 m2 is officially an apartment because of the tiny kitchenette but it did not have the homely appearance of an apartment in which you would like to spend more time than in a normal hotel room • parking: all parking spaces in the street in which the hotel is were occupied but I could find a free parking space in a different street very nearby - • there were no towels in the apartment • the shower mat was dirty/used -＞ in both cases the staff helped me immediately • the kitchen in the apartment could not be fully used because there was not even a pot or a pan • the very few kitchen utensils were stored in a plastic bucket that was located in the open cupboard where you put your clothes and this bucket looked like a rubbish bin

The hair dryer in my room was not working. The room was so cold. The receptions could not speak English very well so they couldn’t understand my words. It was claimed that there would be a vending machine actually it was but it does not have water as the most important thing! The location is a little bit far away from public transportation.

The hotel is in an excellent location near the bus station and a taxi can always be found outside the hotel. The breakfast was superb although they do need more staff, the first few mornings there was no problem but on the Sunday the food was not topped up and we all had to wait ten minutes whilst they cleared the table. Considering there were two members of staff - team work was not apparent. The rooms were dated but very clean and the bathroom was large. Don't be put off by the outside appeareance as the reception staff are very welcoming and are more than happy to direct you in the right direction. Nothing was too much trouble. All in all a nice trip and for the price it was superb.

The location and the hotel itself is great. Next time I will stay here. There were two points I would like to underline : first there was a small problem in the first room I got - as soon as I pointed it out, I got a new room immediately. A ver constructive way to deal with problems. I appreciate it. Second, the attitude of staff, they are helpful and explain you everything you ask them.

Although the location and price for this hotel is great, the rooms themselves were disappointing. When entering the room for our first night I was immediately concerned about the room, with some wall fittings falling off, what seemed to be a lack of smoke alarm, one small bedside lamp and a tv relatively small and far from the bed along with only one alternative chair. Despite these shortcomings the room is quite spacious and beds relatively fine, with somewhat good soundproofing on the windows to stop the noise of the busy streets. Although these negatives would have been outweighed by the positives, we also had no room cleaning our entire 6 night stay which was highly disappointing. We would be awakened by the cleaners relatively early in the morning however usually we slept through this first attempt to clean. Most hotels would assume someone is asleep and come back and clean after they have gone about their day however this did not occur for our entire trip duration. To make matters worse we had no toilet roll replacements and had to source our own. In addition, on our 5th night they did Infact enter our room, they did Not take our overflowing bin, towels from the specified pick up area, change our sheets or make our beds or clean any portion of the room as expected of them. All they did was give us toilet roll. Very disappointing considering the ideal location for the hotel and the price.(although much cheaper than anywhere else in the area so some disappointment to be expected)

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.

Good hotel, not really central but with good public communcations just outside. Good enough breakfast, good rooms. The opening times for de the bar and restaurant is a bit short, probably because of covid. The Garage is reasonably priced and feels safe.

Stayed here recently ahead of an early international flight. This was my second stay here and hopefully not the last. Not only is this hotel very convenient (it took me 3 minutes to get from the hotel to the check-in area), but also very relaxing and quite beautiful. I booked a regular room for 1 through Expedia (it was called “Superior Double Room” in the app), and ended up in one of the larger corner units with a view of the Departures. The room also came with some nice freebies: Vitamin water and coconut chips, both delicious. All in all had a great stay here ahead of a long flight; would highly recommend!