Popular Berne 4-star Hotels

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

very nice location but we were given a room that was crazy to reach and we had a lot of luggage. Take the lift from the reception, get out on second floor go to the connected building, take the lift, go down, get out and take the stairs. Everything about the hotel was great minus this ”find your room adventure” with my four bags :)

From the Bern Central Train Station, walk up OR take the elevator to the pavement floor. Walk pass Burger King and you will arrive 5 minutes to the hotel. However, before you reach the hotel, there's a big supermarket COOP which is 2 minutes from the hotel. You can have your breakfast at COOP on the top floor which opened at 10am but the main selection will be 11am. The staff at the hotel were very helpful in giving information how and where to visit and which (FREE) buses or tram to take while in Bern. The city itself look nostalgic and scenic for photo taking. Many restaurants at the train station as well as Chinese restaurant too.

Best hotel and excellent staff loved their hospitality, Mini Bar service and Breakfast menu. Fresh Smoked Salmon and Croissant was always my Favorite. Also City pass, Welcome drinks and Internet service was just perfect. Me and my family had a real good time

Hotel location is very good, the train station walked for four or five minutes, temporary main street, it is very convenient to go to the church to go to the old street. The hotel facilities are very new and the rooms are equipped with capsule coffee and a variety of teas. The family room has three beds and a lot of space. There is a coop next to it, and it is convenient to buy things. There is a balcony to go out and watch the scenery.

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

Enthusiasm, the room is also good, suitable for self-driving, a little distance from the city center, good value for money, convenient around, supermarket hotels, will choose here next time

The location of the hotel is relatively biased, but it is in a sales area, so eating, shopping, watching movies is very convenient, and there are many choices. It is especially worth mentioning that hotel guests can use the water park on the edge for free, which is absolutely worthwhile.

With a stay at da Maurizio Suites in Bern (Kirchenfeld-Schosshalde), you'll be within a 10-minute drive of Wankdorf Stadium and Paul Klee Centre. This upscale aparthotel is 0.8 mi (1.3 km) from The Elfenau Estate and 1 mi (1.7 km) from ROPETECH GmbH Seilpark Bern.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 30-cm flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.