Judith
August 28, 2024
We were attending a wedding. Things got delayed, and I checked in by phone. The lady said the key would be left on the bar for collection. Later they rang me and said if I hadn't collected the key by 10.30/10.45 they would have gone and we wouldn't have a room. Had to leave Reception early to ensure we had a bed. Room spotlessly clean, although bin not emptied. Stair carpet very dirty and worn, and room smelt of state cigarette smoke. Breakfast I ordered porridge which never arrived and received a fried egg at breakfast rather than the scrambled I requested.