We accidentally booked for the night before through Hotwire, and even though no one came for the room, they would not transfer it to the night we did get there. We had to pay again, plus $50 more. In all, we paid about $250 for probably the worst hotel room we've ever had. The carpet, tile work, and furniture were outdated, dirty, stained, and beat up. The beds had visible dips in them, and for the first time I had a bad hotel mattress experience. The room door was crooked and you could see right out to the hall through the crack, and hear everything going on outside. The whole place felt like there had been an earthquake at some time, and things had shifted. There was no continental breakfast and no free coffee in the lobby. Also no microwave in the room and only a tiny cube of a refrigerator. We will never book this hotel again! Do not be deceived by any nice looking room or lobby pictures displayed here. There are far too many people who have experienced the same that we did.