Verified traveler
August 11, 2024
No sleep-disturbingly loud AC and so close to bed!
Horrible stay, beautiful looks aren’t everything. The worst of all which impacted us the greatest was the extremely loud AC in the room. Plus, the AC unit was within mere inches from the left side of the bed and blew directly onto you all night. No regular pillows were provided, only down. The elevator was directly across from the room and the elevator announced through a speaker what floor, and other instructions. The walls were also very thin and you could hear the TV playing next door. From the main entrance you walk right into the lobby which is also the restaurant, wide open with no separation. It was very loud from the acoustics and not private. I cannot state enough how very loud the AC was - it was like I was traveling under the body of an 18-wheeler all night. Never have I experienced this before. As a result, neither of us managed to sleep. Upon check out the attendant asked us how our stay was and offered to comp our breakfast but we had already eaten somewhere else off the property so all we got was a sorry to hear that. The prices are astronomical and with a brand new hotel you would expect much better.