Best Western Plus Europe Hotel Reviews

So disappointed!! No shower gel the first day, then the next day when we make the comment we are told that we could have called them! Well yes, hairy in the shower I'm going to call them. It was indeed replaced but that's the only thing because no extra coffee that we had to ask for and above all all the napkins had been removed but not replaced!! In short, very expensive for zero service

Very warm welcome, spacious and clean room.

The decoration and layout of the hotel are superb. Dark colors which give a modern and classy atmosphere. The room itself is really very large and pleasant. In terms of equipment, an espresso machine and a kettle are available in the room with 2 coffee and tea pods. Access to a gym is possible until 9:30 p.m. The only downside: access to the swimming pool for a fee, 25 e per person and for a limited time... Too bad. This spoils the picture a bit...

The welcome is perfect, friendly and professional staff. The breakfast is very complete and plentiful. The neighborhood and the establishment are quiet with free private parking. Pleasant room with absolutely perfect bedding! (But just 1 small bottle of “Cristaline” water at an average cost of €0.18 in supermarkets for 2?) In the end, Enjoy your stay…

very nice hotel

Very nice and amazing place to stay., one should always visit the hotel if you go to brest………airport also very near and can be at peace and calm and enjoy the hotel stay. V amazing weather and places to visit in the city . One must visit the hotel.

Best hotel which i visit for a long time and very good waitress Ingrid in hotel restaurant. She was helpfull all the time on every breakfast. Room are equiped with big soft bed, very clean and tidy bathroom. Some of the rooms have balcony. Wifi connection is perfect !

I was in this hotel several times during year because of work.Hotel is very nice and modern. Rooms are nice and clean. At breakfest there is many choices and food is fresh and good. I eat lot of times dinner in restoran every time was delicious. Staff is very kind and friendly. Definetly recommend this hotel if you are coming in Brest

A warm welcome was felt. Nothing was too much trouble (apart from the grumpy guy in the restaurant!) Very clean. Great comfy bed with lovely quality bedding. Good restaurant. Menu available in English too (if it’s not the grumpy guy ;-)) A good carpark I’d highly recommend

Nice hotel with all facilities (gym included) and good quality of food and room/room service. The only shortcoming is that the waiters could not speak English (this is a pity all over France actually!).

My room was 12 sqm, this including shower, toilets, bathroom. The bad was covering the rest of the room surface. From the shower you were stepping directly on the carpet, so this one was humid and smelling very bad. I am asking myself if it is even legal to sell this size of room for more than 100 eur/night! The TV set was not working properly. You need to pay extra for access to sauna and pool! On the positive side, free parking, cleaning, soundproofing. But too little for too much money!

Room was conform all requirements But sadly, check in - breakfast/dinner area very chaotic Because of a football team that was staying there at the same time, other guests were offered VERY reduced choice of meals. The menu that was suggested on their digital information board in the room was also not available for that reason.

Cliente Best Western depuis des années, je n'ai jamais eu le moindre problème jusqu'à cet hôtel.... J'arrive, jeune fille très agréable et sympa à l'accueil, bel hôtel, déco sublime, tout va bien. Ça se complique dans la chambre....literie visiblement neuve mais un lit tellement moelleux que hyper douloureux, n'importe quel ostéopathe serait heureux de travailler à côté, souffrant d'une lombalgie, ce matelas était impossible, de plus on m'a collé en chambre PMR alors que je n'avais rien demandé, pratique pour faire pipi et se doucher en même temps 🤦🏻‍♀️......bref loin du séjour en amoureux. Je descends immédiatement à l'accueil, j'explique le problème de la literie et là, stupéfaction, on appelle la directrice et dz là, s'en suit un vrai sketch avec une responsable de mauvaise foi et terriblement mal aimable, d'ailleurs une lettre recommandée avec AR sera envoyée dans les jours à venir devant tant de manque d'éducation et de professionnalisme, résultat de tout ça, 700km dans les jambes et trouver un nouvel hôtel en catastrophe et 0 aide de celui-ci, aucune empathie, sympathie etc etc.... C'est la 1ère fois de ma vie que je rencontre une telle situation et que je suis autant furieuse après un hôtel. Oui la qualité d'une literie est à l'appréciation de chacun mais ce qui s'est passé avec la directrice de l'hôtel est inadmissible et ça, ça ne passe pas. Résultat, nous sommes restés 35mn et nous avons trouvé un autre hôtel pour nous dépanner en urgence. 0 pointé

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