Mercure Hotels in Brighton

I didn't intend to stay here, I confused this hotel with the seafront Leonardo Royal, and I was told by a taxi driver that it's a common mistake. I was pleasantly surprised by this hotel. It has a bright reception area with a bar , restaurant, and breakfast area. There are also a few toiletteries and snacks available to buy. The staff are efficient. My room was on the fifth floor with a view across the town. The room was very clean with a first-rate bed, largish tv., Espresso machine, a well stocked hospitality tray , slippers, toiletteries, a Mini fridge and a safe , although you are advised to leave valuable items in the reception. I slept well, I didn't really hear any noise from inside or outside. The televisions have restricted sound.There are key cards that not only open room doors but are required to call the lifts on the ground floor. There is a small selection of food available, pizzas steaks , pasta, fish and chips, and other pub favourites. Breakfast is taken in the extended restaurant , there is a great selection to most guests, continental cold cuts, fruits, yoghurt, porridge, cereals, pastries, smoothies, etc. Guests can set themselves up for the day. The seafront is approximately 15 minutes walk away, the quickest route, and it's downhill . The railway station is literally just around the corner, so this is also a good spot for those delegates attending conferences in the hotel. Overall , I had a pleasant stay and would recommend it to others.

The Legends hotel states that they have a bar and sub terrain night club in the basement, what they don’t state is :- a,  That the night club carries on until 4:00 am and that the ear plugs provided are ineffective. b,  That if you have a so called city view you can only see the rear of the  adjacent properties. c,  You can’t have the windows open for long because of the deafening noise coming from the air conditioning units on the lower roof and the noise from the extractor chimney are the equivalent to booking accommodation in a machine shop. d,  Empty bottles cascading into the wheelie bin through the small hours of the morning. When we complained about this we were told that staff were not supposed to empty bottles before 8:00. The last time we heard bottles was 5:30. e,  Dirty mouldy bathroom. Dust all over the radiator that dirtied the towels when placed on it.  f,  Misrepresentation of rooms size in the hotel description. Ours was definitely not the same as the one pictured. g,  Being fobbed off  by the hotel staff when we asked to see anyone of authority so we could get reimbursed, and who would only be available when we were long gone. So as you can see from our experience and since getting home and reviewing the lower scores left by previous travellers we are not the only couple to have had a less than pleasant experience at the Legends hotel

I almost walked out of Jury's Inn when I arrived in Brighton; I was already irritated by their 16:00 check-in time, and the place felt grubby and tired when I walked in. However, it redeemed itself quite quickly when I dealt with the staff. The ladies on the reception desk were incredibly helpful, friendly and efficient, and Ken at the bag storage made my day with his calm and affable personality. The room itself was clean and comfortable, and even though I was close to the lifts, there was little noise. I never ate at the dining room so cannot comment, but I did have a drink at the bar area, which I found to be a little sterile. It was a busy weekend with many people and families in and out, but the hotel managed exceptionally well. Even when one of the lifts was out, I didn't feel that the staff dropped their pace or professionalism. The hotel is in a great location as a springboard for Brighton. My ”Jury” is still out regarding value for money, but I have no hesitation in appreciating the staff.

The location is excellent and the room is spacious and comfortable and clean that I stayed there for 20 days and I just love it that is a great deal for money indeed

The location was amazing! we were right in the middle of the action and everything was very convenient. check-in was great, the gentlemen at the from that helped us check in Callum was super polite and very helpful. The staff at the breakfast was fantastic, my girlfriend's a vegan and they made her fresh vegan sausages at no extra cost! The room was clean and very nice, although it would be great to have some complimentary things like bottles of water or toothbrush/paste nevertheless it was an amazing stay! also the check out was super easy and hassle-free we just dropped off our room card in a box, super convenient especially if you're on a tight schedule.

Absolutely amazing hotel, profe was fair, location was perfect, I could see the pier from my room. Mike (they guy in reception) was super lovely, making sure that I had everything I needed and making me feel like at home. Thank you so so much! I will be back to Brighton in the summer and I will stay there FOR SURE!!. Highly recommended.

With this hotel you will get what you paid for. It is really close to the pier and offers an amazing location, however don’t come here expecting a premium 5* hotel experience. It gets the job done and the mattresses were comfier then expected. For a short term stay it could be a good option, especially if you want to save some money compared to other hotels

Friendly staff,room ok ,happy that they kept our bags so we could stay for a few more hours,hotel is about 35 mins from train station,good location across from sea life and the pier, plenty of places to eat and drink,would return to hotel.

Stayed here for a conference and wasn’t overly impressed. I appreciate they are going through a refit but there was an unacceptable amount of disruption. Long wait at reception to check in. Long queue and only 2 receptionists. Workmen noise during breakout sessions of the conference meant it was difficult to hear speakers. Main lifts out of action and signposting from small lifts to rooms was very poor and I struggled to find my room. Room smelled strongly of paint and had to open window as air con unit didn’t appear to be wired in. Came back after being at dinner to find my towels had been replaced (surprised but thank you) but my facecloth had been removed (it was my own one) and I had nothing to wash my face with. But probably worst of all was being woken by workmen shouting right outside my window at 6.45am. Not what I wanted after a late night. I’m just glad I wasn’t paying for it!