Brinchang Hotels with Parking

I ve written about the problem of hotels go green policy hassle and this time its worsen with not so friendly & no smile staff at frontdesk @receptions. And my day even getting worst with the staff called me to remind that I need to check-out @12 even though i ve already checked-out, return the key & left the hotel about half an hour before.

I am writing this review for the improvement of hotel services and visitors who are going to stay this Nova Highlands. The hotel rooms are in the shopping mall but the reception is at the another building. I brought the car and was asked me to park in the shopping mall car parking. There will be parking fees in the shopping mall. Only one receptionist asked me to come back by walking in the heavy cold rain to make the TNG card free in the shopping mall parking. I had to go the reception in another building that is 7 min walk everytime I come back to hotel. I requested an umbrella and she did not borrow it. She said that the hotel didn’t have any person to help us and it was policy. I asked what it was and she replied it was what she said without documents, surprised! She did not give any info about breakfast that I purchased before. When I called and she said to collect the coupon to eat at one cafe in the shopping mall. How can I go in the heavy raining without car and umbrella. There is no intercom system and please don’t the receptionist would pick up the phone calls. So, I would request trip.com to consider it as this Nova Highlands is not hotel, but some kind of guest house.

A very beautifull resort with all the required amenties and beautiful view from balcony. Definetly recommend for families. Only disadvantage is its location. Its a bit away from central area where as a tourist one will be planning to visit as part of iternary. Cabs will deny service post 9am morning because of traffic. So no adhoc plans can work out. This resort is for people who want to have a laid back relaxing experience, away from all the commotions. Rooms are really spacious and very clean. All the basic ameneties are provided.

I love the location on the Golden Hills! Superb! Its in the middle of everywhere. If u travel by car, perfect for You! Got 99Speedymart, 7E just below the building. And the best part, got Night Market on Fridays and Saturdays only. Sunday they are not operating. 7km to Brinchang and just 2/3 km to Tanah Rata centre town. However, the unit i got was a corner unit. It was end February windy/ rainy season. Full of wind causing hauling sounds from the windows all the time. But i love it. U don't get this spooky happening often. There was no amenities. I didnt get slipper like my frenz room did. The hot water takes too long to heat. The breakfast was slow, not so tasty. No need to buy room with breakfast. Bedsheet stained. Apart from that, my short stay was ok. The location gets me over these issues.

The good things about this hotel 1) perfect location, near to literally all attractions 2) my room water heater was good with good water pressure 3) parking was allright, had spots both the days The bad things 1) room was smelly , the towels were old towels that felt dirty after one use, requested for towels on the 1st day itself but didnt get till we checked out. Only had showel gel , no other toiletries provided. The mattress was old and had a few tears and the blanket felt like it wasnt washed. 2) cabinet had holes in it , which was giving out a bad odour at night. 3) zero ventilation , no A/C , was so stuffy and no fan provided, we ended up buying a table fan. Yes camerons is cold but the place really needs air circulation. Overall , its an old place that needs some major refurbishment and cleaning. Will i stay here again? Nope.

Front desk service was very good and nice . They let us know all infromation very clear. The breakfast was nice . It’s good to stay there. Thx for giving us wonderful experince.

My friends and I were very impressed with politely staff for checking in and suggested about the trip. The service is very nice and trust we will come back again We deeply immersed about weather and atmosphere. I think, I booked this hotel worth the money that I paid.

It is a nice place to stay, to relax. It has a nice view, nice architecture, lovely decoration. But the weather of this place is quite cool or cold, so it will be greater to avoid of being wet much from the floor by having a barrier and the curtain to seperate the area for having bath from the one for face wash basin and toilet basin. Thank you.

The location is halfway up the mountain, empty ‵ Qi fresh, I like the decoration design in the homestay very beautiful, very new, there is a fairytale feeling, the photo looks beautiful, except for the narrow room space, other equipment is very satisfied.

Beautiful hotel and large room. All staff are friendly. Breakfast is nice but limited menu. There are few things that I would like to mention which could be improved We were not given welcome drinks and towel while we are waiting for the rooms to be ready. When our rooms are ready we saw others getting their welcome drinks and towels. First day breakfast, ordered an American classic and a highland omelette. We choose highland omelette because it does not have beef. My wife cannot eat beef due to religion. We were served 2 sets of American classic both have beef. 2nd day breakfast, I ordered Highland omelette again. This time I told the server No BEEF, he said highland omelette has no beef. Then came another American classic with beef. If they do not serve Highland omelette then it should be taken off from the menu so will not cause misunderstanding. It’s rather annoying when we just wanted an omelette and no beef. Both days came with beef. Other than the confusion at breakfast area. Everything else is perfect.