thomas
August 12, 2024
They had my reservation wrong to begin with. I had reserved a king smoking suite and when I got there, they said I had reserved non-smoking. I showed them the reservation and he said oh I don’t know. Put me in a queen smoking but not a sweet. There was no chair to sit in. There was no hot water, only warm water. There was no tray for the coffee machine to make coffee. On the first night I told them I did not want any service yet. They came in anyway. Threw away my cups did not replace them but left coffee that time. The TV would not work.