Anonymous User
August 15, 2024
I stayed here once before and it was OK in all aspects. I didn't expect to hit a landmine this time. The check-in at the front desk was very slow. Then when I entered the room, there was a huge green-headed fly flying around. It took 20 minutes and I don't know if it was driven away in the end. Then I found that the room was close to the highway and the noise was huge. I called the front desk to report that I wanted to change the room opposite, but was decisively told that the room was full and could not be changed. Then I took my luggage to the front desk and said that I could not change the room and I had to cancel. A brand called ************* said that I could not change the room and I could not get a refund. I could consider asking someone to go to the room to drive away the flies. I was speechless. Finally, after negotiation with Ctrip, I changed to a room at the end of the corridor, but the money was not refundable.
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