Mercure Hotels in Budapest

The room was spotless. The M2 metro station is right next to the hotel entrance, and it's only a 3-minute walk to the hotel. There's also a tram stop (56A) right outside. Plus, there's a large supermarket behind the hotel, which was very convenient for groceries. It's super easy to get to the main attractions from here. Most of the guests staying here were from other European countries. The room was quite spacious, and the air conditioning was powerful and easy to adjust. The room also came with a kettle and a coffee machine. Having cold AC and a kettle in Europe is a huge plus! Overall, a great experience.

This is a chain hotel, found all over the world, and the Budapest location is quite large compared to others in Europe. The hotel's location depends on personal preference. It's situated on a bustling commercial pedestrian street with many shops and restaurants, vibrant from 10 AM until midnight. Most attractions (except for the thermal baths) are about a 10-minute walk away. The breakfast was decent and offered a good variety. The downside of this hotel is that it's a bit far from public transportation and it's quite noisy. You enter directly into a bar, and the front desk, which consists of three simple tables, is past that. Around 11:40 PM, someone started banging loudly on my door, waking me up. I asked who it was and why they were knocking, but they didn't answer, just kept banging. It was probably a drunk person. I called the front desk, and it took a while for someone to pick up. When they finally did, I explained that someone was knocking on my door and I didn't know who it was, asking them to come check. The staff member said they didn't know who it was either and then dismissed my concern. Luckily, the person eventually left. This kind of service attitude is unacceptable, especially given the potential safety issue. I definitely won't be staying at this hotel again on my next trip to Budapest.

This was our second time staying at this hotel, and once again we had a great experience. The services were excellent, the hotel was very clean, and the breakfast was delicious with a good variety of options. We also appreciated how quiet and peaceful the area around the hotel is, which made our stay even more relaxing. We would definitely recommend this hotel and would be happy to stay here again.