Guest User
July 1, 2023
Very poor check-in experience. Received the confirmation form from Ctrip at 18:20 and arrived at the store at 19:45. Because it is a homestay, I contacted by phone, because I can only provide the confirmation number of the Ctrip point, not the confirmation number of the hotel, and the other party can't find my name, so I can't find my order. Finally, after downloading WhatsApp, I was able to contact the store and provide a series of materials before I was able to move in. The first time I stayed in a hotel, the sheets were shorter than the mattress, the paint on the walls had peeled off, and the bath towels were dark bath towels for the swimming pool.
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