To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.8
Filter by:
Sort by:
All reviews(79)
Positive reviews(73)
Reviews with photos/video(18)
Awesome stay(9)
Delicious breakfast(8)
Great service(6)
Negative reviews(6)
muhdnaim
Superior Twin Room
Stayed in Apr 2024
Business travelers
99 review
3.7/5
Posted on May 16, 2024
Nice rooms with delicious breakfast. Nearest with shop and petrol station
Nice Hotel. Comfortable and nice breakfast. Kitchen food is good
CHEE PUNN
Deluxe King Room
Stayed in Feb 2024
Business travelers
3 review
3.2/5
Posted on May 9, 2024
They called "best hotel" in Segamat. overall ok.
Kok Yung
Superior Twin Room
Stayed in May 2024
Family
7 review
2.7/5
Posted on Jun 20, 2024
The hotel is run-down and needs an overall touch-up. However, the breakfast was a definite plus point.
Eldward
Deluxe King Room
Stayed in Jun 2024
Business travelers
33 review
3.2/5
Posted on Jul 23, 2024
The only hotel choice to stay in this area.
The staff are friendly, breakfast ok.
Guest User
Family Suite
Stayed in Nov 2023
Family
7 review
4.0/5
Very Good
Posted on Jan 15, 2024
Old hotel with swimming pool and gym, but the parking space is not enough
rachel
Superior Twin Room
Stayed in Apr 2024
Travel with friends
8 review
3.0/5
Posted on May 5, 2024
Big hotel but lift only one and small.While check in receptionist counter no people around. Feel like no standard of hotel.Even boutique hotel at least have 2 person on duty.Breakfast overall ok but no much choice.
Jude Nathan
Deluxe King Room
Stayed in Sep 2023
Couples
1 review
4.2/5
Very Good
Posted on Oct 9, 2023
All facilities and includes breakfast are well met. The staff are very friendly. Keep up your good work. I will be back. Cheers
Katie Tan
Superior Queen Room
Stayed in Jul 2024
Business travelers
5 review
2.0/5
Posted on Aug 17, 2024
Very rundown, lack of maintenance and poor in cleanliness
MeeraEl
Superior Twin Room
Stayed in Aug 2023
Business travelers
206 review
2.2/5
Posted on Sep 7, 2023
Filthy Hotel. π
Stayed here few years ago and hugh difference between then and now.
Bathroom sink full of stale coffee drips and obviously not cleaned at all. Had to call for repeat cleaning of sink and toilet.
Room wasn't clean either.
Air conditioning was noisy.
Last time staying here.
Guest User
Superior Twin Room
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Feb 13, 2024
Ceiling had visible water damage. One of the bedsheets had a torn hole, while the other one had a couple of red stains and black stuff. I guess it's about time for the hotel to change the bedding or renovate a bit.
Other than that, everything else was fine. Breakfast was decent and service was good.
Anonymous User
Superior Twin Room
Stayed in Feb 2024
Family
17 review
3.0/5
Posted on Mar 25, 2024
Overall is ok just for a night or 2. Breakfast not much choices and food not nice
Guest User
Superior Twin Room
Stayed in May 2023
Family
2 review
2.2/5
Posted on Jul 2, 2023
Good strategic place. Iβm not sure why the lights were off from parking to lift. Where the reason of lights to bright the places. The walkway to lift from back parking were dark.
The convenient store was closed all the time. We have to reach up to reception. If the receptionist attending check in we required to wait till the purchase performed
The aircond in rooms not so cold we end up sweating most of the time. The heater in the room is not working. The food could be better. The positive site of the place was they having swimming pool.
The towel didnβt look so clean. We there were many items required improvement.
Guest User
Deluxe King Room
Stayed in Nov 2023
Family
1 review
4.0/5
Very Good
Posted on Dec 24, 2023
Pros :
Enjoy my stay at VIP hotel. Room spacious, comfort bed. The breakfast although not many choices but it taste good.
Cons:
Only 1 elevator available
Slow wifi - better use mobile data