To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(262)
Positive reviews(246)
Reviews with photos/video(99)
Near shopping area(23)
Great value for money(21)
Convenient for shopping(17)
Elevator was OK(16)
Quiet & comfortable(16)
Easy to get around(16)
Large rooms(14)
Nice sea view(9)
Negative reviews(16)
Anonymous User
Deluxe Double Family Room
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Lift is crowded and slow during peak period. Room is spacious and location wise, walkable distance to Nampo.
Noe Rose Travels
Deluxe Double Room with Harbor View
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 25, 2024
I enjoyed my stay here. The gym was disappointing and the rooftop garden area was neglected. But everything else was fantastic! Highly recommend booking an ocean view room.
6/8
Response from Property: Hello, this is Hotel Adella. Thank you so much for visiting our hotel among many hotels and writing a review. We will try to improve the gym and rooftop garden that you were disappointed with by passing them on to the department in charge. We are all happy that you had a satisfactory stay related to your room. We will be Hotel Adella who always works hard waiting for the day you will be with us on your next trip. Thank you again for your precious opinion.
Guest User
Deluxe Double Room with Harbor View
Stayed in Aug 2024
Couples
16 review
3.5/5
Posted on Aug 22, 2024
we have booked deluxe with harbour view, view was fantastic. and that’s all. windows are dirty, motion sensor turns on during the night when you go to bathroom, very annoying, and small narrow window in bedroom is very strange. i can’t sleep with any light. we have asked to solve the problem, staff was very helpful.
moreover main curtains are short. i couldn’t sleep well.
pillows are not comfortable for us.
for this price there isno toothpaste, toothbrush. towels are dirty.
Response from Property: We are so sorry for your inconveniene. The cleanliness of the room, which is a space that relieves all the fatigue accumulated throughout the day for all the customers who visit our hotel, is always the most important, and we will continue to improve the shortcomings. We will deliver the reviews you left to the department in charge so that we can improve them as soon as possible and repay you with good service. Lastly, thank you for visiting our hotel and leaving your reviews.
Guest User
DELUXE TRIPLE PARTIAL OCEAN
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
1. Amazing "half harbor view"!
2. Quite spacious room with 3 beds
3. Combini shops inside hotel
4. Nice port vibes
5. Water bottles refill every day
Negative points:
1. Only 2 washing machines for the huge hotel, so difficult to get a mashine
2. No normal tea bags, only corn tea
M….
Standard Twin Room with City View
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very convenient, walking distance from nampo station and there is Lotte department store nearby as well!! Highly recommend !!!! And will come back again :)
VanessaAlonso
Deluxe Double Room with Harbor View
Stayed in Feb 2024
Family
9 review
4.5/5
Great
Posted on Feb 20, 2024
It was amazing! We booked with the room with the harbor view and we enjoyed every minute we were in the room! Still I am a little bit disappointed of the breakfast because on the pictures you can see a big variety of different food but it was mainly scrambled eggs, rice and salad! The view from restaurant was but espectacular! In the picture they posted more things and I was expecting what I saw in the pictures! The location is great and the room is very clean!
Guest User
Standard Twin Room with City View
Stayed in Jun 2024
Travel with friends
1 review
3.7/5
Posted on Jun 7, 2024
Breakfast was very bad. We skipped it after the first day. View is gorgeous though. Rooms were nice and clean. Overall a nice stay. Location was good.
PaulineO
Deluxe Family Room with Harbor View
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Upon early hour arrival, staff offered early check-in to room at KRW10K per hour. Was glad to accept as we were all tired after long flight.
Adele hotel is a nice 5-7min walk over the bridge which is always nice after our meals. Lotte mart at Nampo has an exit which brings us right at the start of this bridge walk. Jagalchi market, BIFF square , etc are 3 bus stops away if you want to try the bus.
The BBQ fried chicken at level2 of Adele hotel is very nice. Take away and eat it hot in your room, enjoyable.
There’s also laundry washing machine and dryer at basement 2. Buy the detergent from hotel reception at KRW1000 and it is not crowded.
Response from Property: Hello, this is Hotel Adella. Our hotel is located right in front of Yeongdo Bridge, so you can see in one glance Busan Bridge, Yeongdo Bridge, Namhang Bridge, and the sea of the port. Thank you for using Hotel Adella and for leaving a positive review. Your comments are a great strength to the hotel staff and a support to boost their morale. We will always try to improve and make sure you use it without any inconvenience. If you have any plans in Busan, we look forward to the day you will join us.^^ I will always be an Adella with good cleanliness and service, thank you!
Anonymous User
Deluxe Twin Room with Harbor view
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Very good location. Walking distance to many places of interest. Nice hotel. Many eateries near hotel.
iceeeeeeeee_
Deluxe Double Room with Harbor View
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Had a great stay at this hotel. Breakfast at 24th floor with a great panoramic view of Busan. Nice view of the harbour from the hotel room.
yenning19
Deluxe Double Room with Harbor View
Stayed in Aug 2023
Family
1 review
3.5/5
Posted on Aug 27, 2023
The location and view is nice! How ever in the non smoking room, there’s still smell of cigarettes:|
Emy03
Deluxe Family Room with Harbor View
Stayed in Feb 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 14, 2024
good hotel in busan. they clean and replace everything used with new ones. comfortable, quiet and clean. very satisfying. next time I will definitely stay here again.
Guest User
Standard Twin Room with City View
Stayed in Dec 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on Jan 10, 2024
Nice place to stay. Although there was a slight language barrier, the staff were able to assist us well.
Response from Property: Hello, this is Hotel Adela. Thank you for visiting our hotel and leaving a nice review. Although there was a language barrier, we hope that our efforts to provide you the best service had reached you. We will looking forward to seeing you again in the future. Thank you again and have a wonderful day.
Ke Love Tim
Deluxe Double Room with Harbor View
Stayed in Jun 2023
Family
28 review
3.0/5
Posted on Jun 18, 2023
The Great sea view , the room bathroom also can have sea view. But he front deck service not good , since you need go to to lobby to pick up all you need.
Sineng
Standard Twin Room with City View
Stayed in Jun 2023
Travel with friends
12 review
4.2/5
Very Good
Posted on Jun 14, 2023
Location: Very quiet part of town, with bus stop on doorstep and metro station 5 min away.
Service: No complaints
Cleanliness: No complaints
Amenities: Needs more elevators!! We waited more than 10 minutes each day waiting for an elevator that wasn’t completely full to go up and down. Really detracted from the experience. Also needs more washing machines or an on site laundry service as there were 10 people waiting for 2 machines.