Caceres Hotels with Bars

We chose this hotel for its location and the private parking. We reserved 2 nights, but only stayed one. We arrived in the afternoon and noticed that the room was full of dust. The door handles were rusted. The small fridge was still dirty inside. This shows that they are not even cleaning it. The sheets were very thin and worn out. Both sheets and comforter were so worn out that they had a light gray color. The bathroom was in need of a good deep cleaning. A lot of dust and scratched areas. We cleaned some areas and all handles with some hand sanitizing wipes that we had brought and removed as much of the dust as possible. At that time, it was too late to find another hotel in the area, so we decided to enjoy Caceres and leave the next day. We checked on hotel.com and were able to add a night to the next hotel on our trip. We did not even unpack. We enjoyed Caceres the entire day and stayed out until late at night. The next day we left early to enjoy more of Caceres. At 2:00pm, after we had lunch, we returned to the hotel to check out. We didn’t want to waste our time giving details to the front desk person, we just wanted to leave. There was nothing this hotel was going to do to keep us there another night. It was not just the dirty room, the overall feel of the hotel just wasn’t right for us. This hotel has a lot of people coming in and out, which explains the wear and tear of the place, but not the dirty conditions. She was very apologetic that we wanted to leave, even though we didn’t complain we just said we wanted to leave, and said that she was going to call hotels.com to see if they could refund that night, but she didn’t think they would and explained something about how they pay them, etc. We told her we did not want a refund. We used the hotel to keep our luggage (we even put the do not disturb sign) and used the parking so we could stay late to enjoy more of Caceres, but now we wanted to leave. She then checked us out, we paid parking and left. When you check in, the front desk puts the room keys inside a box that seemed to be sanitizing the plastic card with ultra violet rays, yet he touched our passports and handed them back to us. They key process is more for a show. They need to pay more attention to what their cleaning staff is not doing. Judging from the amount of people that were there, they might be doing a very quick turn around on those rooms. That is not good, especially during this pandemic. We noticed a previous comment from “Juan Torres, Director General at Gran Hotel Don Manuel” stating they refunded us the money for that night. I rewrote this review to address his comment. Sr Torres, that is not true. We checked our credit card today, in case we missed it, all we have is the parking charge from this hotel. Had there been a refund, it would have come from hotels.com because we booked through them and paid in full through them. It is shameful that a “Director General” would come on here to lie and attack a g

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Love the tune of this hotel very much. Set in a castle-like building, the decorations are also very flavorful during Christmas and New Years. The room is large enough, and the hotel is the commercial area of the ancient city. There are many choices for eating and shopping, which is very lively, but the hotel is quiet. Behind the hotel is the ancient city sightseeing area, which can be reached on foot, which is very convenient.

Very very beautiful hotel, the hotel is large in size, located in the center of the ancient city, completely a modern castle after the change. Plus 40 Euro upgrade to the best room in the hotel, about 100 square meters, the various facilities in the room are very intimate and modern. Next to the hotel is a Michelin two-star restaurant. The 165 Euro one-person package has a total of 16 dishes and tastes great. The hotel has a garden restaurant, orange trees, grass surrounds, very beautiful.

The hotel itself is located just a mile away from Caceres which when passing through it and on the approach to the hotel appeared to be a heavily built up, semi industrial and populated area with high rise flats. On arrival it may take you a few minutes to figure out where reception is as all the signs around the hotel are tiny and far from user friendly. The rooms themselves are quite well appointed with the usual coffee making facilities, TV, a safe, hairdryer etc. There is a small mini bar but be warned it is overly expensive, for example a small bag of crisps is €5 and a small bottle of coke is €6 The staff are all very friendly, courteous and helpful In a so called 5* even in this warm climate you would not expect to find any trace of black mould in the shower/bath area. However, in our room there was and it was clear to see. Non secure parking is available in the car park, however considering the nearby surrounding area if you are on a motorbike you may want to consider booking a place in the underground garage. This is secure but even for a motorbike it will cost you €15 per night. This hotel and its grounds are vast and it has a lovely pool with a relaxing poolside bar and other quiet chilling areas. The restaurant serves very nice, well presented food and the breakfast is very very impressive. A nice hotel but typically for a 5* hotel (Really a 4* with a Spa) they have maximised every opportunity to help you empty your wallet.

The location and view are highly recommended, better than the 5-star hotel I booked in Mérida, I really like Me encanta el hotel

Hotel with some marks of the time, but continues in good shape. Rooms were clean. The breakfast is not a big offer, but it has quality and it's more than enough to eat well. The swimming pool is not very big, but most of the time was empty, so it was a great option. Although the hotel is not in the historical city center, it is not a big distance to it and can be easily done by foot. You have also a few big parks near, where you can go for a nice walk. Free car parking in the street was possible and easy. In a nutshell: Good option for a road trip. Definitely a 4 stars hotel, but not on a higher level.

We last stayed here four years ago and liked it a lot. This time we really loved it! We came back on the strength of the hotel being so close to all the historic sights and because of the fabulous apple cake at the breakfast buffet. Both were still as good! We had a room facing the street on the 2nd floor and, thanks to two sets of double glazed windows, it was nice and quiet. Modern and with everything we needed: a safe, fridge, nice toiletries, comfy beds. All the staff were so friendly, especially the young man on reception from Zafra. Highly recommended. Check out my earlier review of Exe Ágora Cáceres on Tripadvisor: https://www.tripadvisor.co.uk/ShowUserReviews-g227852-d572802-r678964694-Exe_Agora_Caceres-Caceres_Province_of_Caceres_Extremadura.html

hotel que esta como a menos de 10 minutos andando de la zona monumental, completamente renovado, habitación amplia, y muy limpia, el coche puedes aparcarlo en la calle en zona azul que los festivos es gratis, la calidad precio es excelente, muy recomendable

Lo positivo: - Esta limpio - Esta céntrico - El personal de recepción es muy amable Lo negativo: - No se puede aparcar y tengo que pagar 9,50 al día - El baño es muy pequeño con una dicha de 60x60 y cortina de plástico que se te paga al bañar te - Dentro no hay cobertura y para llamar tengo que salir del hotel. El wifi es inseguro y el Iphone no me permite la conexión estoy desaparecido cuando entro y incontestable - Todo es muy viejo y la habitación es muy pequeña - El muy insonorizado se escucha las gentes de la calle, los borrachos, los gritos y incluso cuando pasan gentes del pasillo tienes la impresión que están dentro de tu habitación.