Hotels Near Charco de ＂La Tejea＂ in Caceres

We chose this hotel for its location and the private parking. We reserved 2 nights, but only stayed one. We arrived in the afternoon and noticed that the room was full of dust. The door handles were rusted. The small fridge was still dirty inside. This shows that they are not even cleaning it. The sheets were very thin and worn out. Both sheets and comforter were so worn out that they had a light gray color. The bathroom was in need of a good deep cleaning. A lot of dust and scratched areas. We cleaned some areas and all handles with some hand sanitizing wipes that we had brought and removed as much of the dust as possible. At that time, it was too late to find another hotel in the area, so we decided to enjoy Caceres and leave the next day. We checked on hotel.com and were able to add a night to the next hotel on our trip. We did not even unpack. We enjoyed Caceres the entire day and stayed out until late at night. The next day we left early to enjoy more of Caceres. At 2:00pm, after we had lunch, we returned to the hotel to check out. We didn’t want to waste our time giving details to the front desk person, we just wanted to leave. There was nothing this hotel was going to do to keep us there another night. It was not just the dirty room, the overall feel of the hotel just wasn’t right for us. This hotel has a lot of people coming in and out, which explains the wear and tear of the place, but not the dirty conditions. She was very apologetic that we wanted to leave, even though we didn’t complain we just said we wanted to leave, and said that she was going to call hotels.com to see if they could refund that night, but she didn’t think they would and explained something about how they pay them, etc. We told her we did not want a refund. We used the hotel to keep our luggage (we even put the do not disturb sign) and used the parking so we could stay late to enjoy more of Caceres, but now we wanted to leave. She then checked us out, we paid parking and left. When you check in, the front desk puts the room keys inside a box that seemed to be sanitizing the plastic card with ultra violet rays, yet he touched our passports and handed them back to us. They key process is more for a show. They need to pay more attention to what their cleaning staff is not doing. Judging from the amount of people that were there, they might be doing a very quick turn around on those rooms. That is not good, especially during this pandemic. We noticed a previous comment from “Juan Torres, Director General at Gran Hotel Don Manuel” stating they refunded us the money for that night. I rewrote this review to address his comment. Sr Torres, that is not true. We checked our credit card today, in case we missed it, all we have is the parking charge from this hotel. Had there been a refund, it would have come from hotels.com because we booked through them and paid in full through them. It is shameful that a “Director General” would come on here to lie and attack a g

We last stayed here four years ago and liked it a lot. This time we really loved it! We came back on the strength of the hotel being so close to all the historic sights and because of the fabulous apple cake at the breakfast buffet. Both were still as good! We had a room facing the street on the 2nd floor and, thanks to two sets of double glazed windows, it was nice and quiet. Modern and with everything we needed: a safe, fridge, nice toiletries, comfy beds. All the staff were so friendly, especially the young man on reception from Zafra. Highly recommended. Check out my earlier review of Exe Ágora Cáceres on Tripadvisor: https://www.tripadvisor.co.uk/ShowUserReviews-g227852-d572802-r678964694-Exe_Agora_Caceres-Caceres_Province_of_Caceres_Extremadura.html

Love the tune of this hotel very much. Set in a castle-like building, the decorations are also very flavorful during Christmas and New Years. The room is large enough, and the hotel is the commercial area of the ancient city. There are many choices for eating and shopping, which is very lively, but the hotel is quiet. Behind the hotel is the ancient city sightseeing area, which can be reached on foot, which is very convenient.

Very very beautiful hotel, the hotel is large in size, located in the center of the ancient city, completely a modern castle after the change. Plus 40 Euro upgrade to the best room in the hotel, about 100 square meters, the various facilities in the room are very intimate and modern. Next to the hotel is a Michelin two-star restaurant. The 165 Euro one-person package has a total of 16 dishes and tastes great. The hotel has a garden restaurant, orange trees, grass surrounds, very beautiful.

The hotel is located about 15 minutes from the historical centre, the double rooms are large and well equipped, the only thing that is missing is something more sound-soiled as the noise of the rooms and girls is heard more clean as from outside. The breakfast is very good and varied in addition to the roommates and roommates being very serviceful and careful. The parking is within the average size but the price seems excessive given that there is a 2-minute public parking that costs much less.

Stayed at Barcelo Caceres last night - what a delightful surprise-recommended by friend- tried this wonderful hotel on our way to south of Spain. Accommodation and service excellent! Dinner delicious and breakfast amazing! Departed this morning feeling our holiday had begun!! Will see you again Barcelo!!

Had a delightful three days stay here. Were on route from Bilbao to Lisbon via a few places and stopped here as we had heard about the unique history of the towns nearby. Hotel is a short distance outside Caceres but very quiet and serene. The hotel itself is really lovely and the large pools area with bar is a joy. We really relaxed here and enjoyed our time. Food was very good both for breakfast and for dinner. Staff very nice and helpful. We visited Trujillo, Guadalupe, Cacares and then went on to Merida. Would highly recommend