Guest User
March 31, 2024
Warning to all travellers who are planning to check-in in this hotel. I and my family stayed in this hotel for just over night last march 15 2024 we checked in somwhere 8pm or 9pm just to get some rest from a trip . In the morning, we availed the free breakfast buffet and so all my family went out the room to have breakfast. Guess what! After we went back to our room one of my niece sling bag that has some cash on it is missing, we checked all over the room but nowhere to find. It catch our attention that the side window (like a sliding glass window) room 103 is open, so we went to the reception and told them the story. Of course,after all the blah,blah,blah they can't give us any answer, they said they will investigate and still look on their cctv and will get back to us. We need to move on, as we also had a flight back to Canada the next day,so we leave them the number of my brother. For christ sake, it's over 3 weeks now and still no updates. My brother went to the hotel today (March 31,2024)and ask about the update and the manager said it is still under investigation. Obviously the management are hiding something. Good thing we bring our important stuff like our passport and etc during breakfast time . No major lost other than the cash and the bag it self that is a gift for my niece. This is not acceptable and no other travellers or customers should experience the same. So this is heads up to everyone. DON'T GO TO N HOTEL!!!