Protur Floriana Resort

We had a pleasant week here mid October, we have stayed a few times before. The staff are great, it was actually nice and fairly peaceful this time. The apartments are spacious but dated, the fridge leaked and definitely needs replacing, limited cooking facilities only 2 hot plates again very dated. We didn’t pay much for the holiday so you can’t really complain, nice location easy to get to Cala Bona. We have stayed in the Protur hotels and apartments many times. We were unfortunate this time to have a chambermaid who did the bare minimum she never cleaned the floors, we stopped using her, on her day off the other lady cleaned everything and had a mop and bucket. On our last day the original woman met us coming out of the lift and said it is your last day tomorrow so no clean, I think she was making us aware in case we wanted to tip. We always tip the hotel staff and chambermaids but not this time.

We have had a perfect holiday in Cala Bona, thank you hotel Floriana. Staff are friendly, rooms are spacious and clean. Plenty of options during lunch and evening meals. Also able to help yourself to soft drinks and ice cream throughout the day which was perfect. The whole area of the hotel is spotless and every member of staff we met were helpful and friendly. There is also a variety of pools and animation team went above and beyond every night to keep children entertained. Plenty of activities throughout the day also and just a 5 minute walk from the beach. It’s also a lovely walk in to Cala Millor along the coast. We found the location of the hotel perfect as it was only a 5 minute walk into the main *****, which was busier but still a nice relaxed vibe. It was nice to be at a hotel that was quieter at night and away from the busier part of Cala Bona. I cannot rate this hotel highly enough and will definitely be back. We had a perfect family holiday.

I don’t normally write reviews but thought this experience needed one. I am writing this from the point of view of a single mum of a neurodivergent child who is well travelled but not used to all inclusive. I was very dubious as to what we would expect and on arrival , met with another traveler complaining that the restaurant had shut for lunch at 2.30pm ( if you read the info, you are informed of this) We where greeted by the friendliest receptionist we have ever met who put us in a buggy to get to our room. We stayed in block F. Which I might add was perfect on the balcony for the last of the sun. Each block has its own pool and I believe bar! The staff where amazing after a long summer and still had smiles on there faces. Food was good for AI- always a variety. Catered for all diets and if nothing suitable would try and help. Drinks- was a bit disappointing that cocktails where not included but the experience made up for it. ( they do have some) Help yourself, soft drinks, wine, beer and ice cream. Entertainment: there is a kids club everyday that we didn’t use. Activities on the stage all day. Yoga, archery etc. Night time entertainment: kids disco at about 8.15 . Followed by a show. This is where I have to mention Rosa— the most amazing person. The kids club rep. She deserves a medal! To get my daughter laughing, dancing and joining in with other children! We will never forget you. Thank you to the reception, the cleansers, the dinner staff. The bar staff especially chaiqib?? Have. A great break all of you .

A great holiday. The apartment was lovely.The cleaners was great nothing too much trouble. And the apartment was cleaned daily. The food was lovely even when it was the last week of the season. All the staff was friendly and some above and beyond, especially the bar staff. The free bike hire was a wonderful addition and my son loved that .