Xyl Seaside Homestay

U cant fond the place then no one was there. There was building pallets in the drive way overflowing rubbish bins that stink. Wotif should not have this place on its site unless wotifs standards have dropped so much. Couldnt find anyone so had to book another place more costs. Dont be fooled by the Seaside name its not the place is a complete opposite to what they advertise. What a disgrace.

I arrived at check in time and no one was there with no contact number I couldn’t get in so I had to organise another place to stay which at short notice cost me a lot more money

Not the best kept place I've stayed at. Empty bottles & cans strewn around bin, old, manky outdoor furniture. Shared toilet could be cleaner. Room a bit musty. Outdoor dining facilities aren't too bad. A bit overpriced for what's delivered.

Firstly, they demanded a $200- "security" deposit to be placed in their bank account before our arrival despite having my credit card details and having already charged the card. They said I would get the deposit back 0-7 days after check-out. I eventually got it back nearly 12 days after check-out following two emails and three phone calls to them. I assume that taking a $200- deposit from each customer and holding it 2-3 weeks supports a side investment of some sort but don't actually know. Despite what we were advised there was not a private bathroom, there was a shared bathroom. Again, despite what the information said there was no restaurant and no breakfast option available so far as we could ascertain. We had a very small room with a bed, a chair, bedside tables a small chest of drawers and an electric kettle that didn't work! The only refrigerator was a communal one in the common space, and one had no idea if the milk etc belonged to another guest or was available for our use. There was a drainage plumbing pipe from upstairs that came through our room from ceiling to floor and created significant noise wherever those upstairs facilities were used. Basically, this was a cheap boarding house with an expensive price. If we had paid $50- that would have been okay but at nearly $140- it was outrageous. There was no on-site presence from the owners/operator, all contact was by telephone. My advice to anyone considering staying here is seek an alternative.

It was ok

The property owner was super lovely and was very understanding of any situation that arose during our new-years trip. She's exceptionally knowledgeable of the area and is very welcoming. The property itself is small but makes up for it with a lovely outdoor area, small treats that come for free such as lovely morning coffee sachets and complimentary hygiene products for showers and such. Mind you, it is not 5-star. But the effort is clearly there to make our stay so much more comfortable and welcoming. Overall a lovely stay and would recommend staying here!