Hotels Near Bike Jump in Canmore

Good location with helpful and excellent customer service reservation staff recommended!

My husband and I came to The Malcom Hotel to attend his cousin's wedding. The hotel is beautifully made. The hotel staff are always welcoming with a smile. The concierge desk was awesome in their recommendations of what to do on a raining day and what tour we must do while in Canmore. It is also walking distance from the City Center of Canmore. It was a great one week stay!

This place was great; Joseph went over and beyond to help me plan my adventures, giving me great ideas for Banff and nearby areas. The grab-and-go breakfast is fantastic as you receive plenty of snacks to fuel you throughout the day on your hikes and adventures. The bed and pillows were comfortable. I was able to sleep soundly. I heard the train one time well before 10 pm, but they also provide plenty of earplugs in your restroom, which I did not utilize. The shower was good and got and had great water pressure. The only downside is that the parking lot is small, but I could always find a parking spot, even coming in at about 8 PM one evening. I will stay here again.

I am quite satisfied with the new hotel. The room is well decorated, the bed is big, and the view is great. The bath products are also very comfortable. I also went to the western restaurant on the first floor of the hotel for dinner that night. The taste and service were good. The hotel doesn't have any other facilities, but the new decoration is very comfortable.

This review is based solely on the cost we paid for this stay. The long and short, I wanted to take my wife somewhere nice for her birthday. We are on a limited budge but I figured I could spend a little extra as its her birthday. We came across .... and admittedly lured in by the nice pictures with a private romantic view of the mountains. My wife, who worked 15 years in hospitality asked a couple of times for a room with a nice view of the mountains like the one in the pictures. We were assured we had the best view. When we pulled up we were a bit let down seeing it was right off the main road. Not a deal breaker but we pictured something more secluded. We were not allowed to check in early. Once gain, not a deal breaker but it would have been nice. We walked around town and when it came time for check in, we were very unpleasantly surprised. The rooms, average size with 2 queen bed were clean. The bathroom clean with a nice view and a heated floor. But what we we most upset with was the lack of privacy. When you open the door the 2 beds are right there in front of the window where everyone walks by. My wife and I had hopes of spending the mornings in bed, with the view of the mountains as told. We did have the view but everyone walking buy had a clear view of us in the window. We called Expedia and asked if the had anything else which the didn't and they could not help us much since it was booked third party. To add insult to injury we immediately went back and looked on Expedia to see the pictures we were lured in by. The exact same stay, days and everything was $300 less. We immediately asked Expedia if we could get a price match but they said they only do that with their competitors, not their site. and it is only before you pay. The room was already booked. This was not what we were hoping for in the least. In all fairness, it is a nice clean newly renovated place. It is centrally located near may stores and hikes. The view of the mountain from the balcony is great. The little table and chairs are great to have a little meal and some one. If the rooms were $150 to $175 tops, I would give this place 4.5 starts. But we paid 1500 USD for 5 nights. We could have stayed in Banff for that cost or $100 more and had more privacy which is what we wanted. I wish we would have read Joel B review post from June before we booked this room. For the cost it was a major let down. Especially since we found comparable places to stay close if not in Banff. This was a quickly planned surprise trip. We paid literally for not following up and using due diligence. I do photography on the side. I should have known better. Who ever took the pictures earned their money on this one. None of them are fake, But the angles are just right. If the prices ever go down to what I mentioned, you getting a great deal. Just no privacy.

The hotel was Convenient, the room Comfy and Clean, so a big 3-C's rating. The hot tub in this facility is large and two of us had it all to ourselves, a great treat after hiking about various pathways and trails. Service at the front desk was smooth efficient and friendly. The small breakfast buffet was adequate to get us back on the road.

This hotel is budget friendly. Some points I would like to highlight are: 1. Clean bed but the pillows are not the best ( we had to sleep without the pillows) 2. The bathroom was super clean 3. The patio is shared with few other rooms but the mountain views are fab!! 4. The whole process of check-in and check out is virtual and seamless. 5. There is 1 parking stall for each room. Overall a wonderful stay and I highly recommend it

Arrived on the spot/last minute hoping for a room without pre-booking; didn’t disappoint! We were impressed by the service we got from the staff at reception, the Ukrainian lady in particular was very helpful and provided excellent service. Thank you 😊 Room was great (loft apartment and fabulous view) and was well-equipped and comfortable. Good WiFi quality if you need it. As a Brit, not used to the shower power strength which was well-received!

I like it very much. Although the itinerary is very full, the arrival time is very late. I just stayed overnight as a transit, but I feel very much. I feel that the scenery outside the hotel is very beautiful. I even think that the two nights stayed in the Banff scenic area are better than Not on this home.

After reading decent reviews I booked three nights in high season for my family. The water slide and pool plus included breakfast were contributing factors for sure. Upon arrival we were kindly greeted and despite being an hour early for check in, got a room right away. The kids were offered a large freezie then too. The standard two Queen room on the main floor was clean and had a laminate floor which was wonderful. No worries about what might have been in the carpet!! Other than some dusty bathroom and bedroom corners, and a deck that needed a sweep(we were ground level so had a cement enclosure- kind of prison like) that had leaves and such needing swept up, the cleanliness was good. Our bathroom fan didn’t work and so the bathroom got very hot and foggy when anyone showered. Kids had fun at the pool but I didn’t feel confident in the cleanliness- three huge hair balls on the deck that were there two days in a row. Eww. Breakfast was always the same - eggs scrambled, meat (bacon or sausage), waffles, and hash browns as well as yogurt, cereal, fruit salad and various toaster items. I was very surprised to see bacon! That doesn’t typically happen where breakfast is included. Breakfast area was well tended to, clean and you never had to wait long for a refill on anything. There was iced tea in the lobby each day and in the afternoon fresh baked, individually wrapped chocolate chip cookies (so good). This was also a pleasant surprise. The room had a lovely little gas fireplace and plenty of space for a family needing space for a playpen or cot. The AC unit worked great which was necessary as every day was 30+! Watch prices- our initial trip dates fell through and the hotel offered a touch cheaper than Expedia, but the week later I rescheduled Expedia saved us $50. High season was nearly $400/night which was ghastly but last minute vacation plans in high season and not being anywhere for three years due to covid… we went for it!