To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(42)
Positive reviews(16)
Negative reviews(3)
Guest User
Junior Suite with Sea View
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 21, 2024
服務、客房、餐食都無可挑剔!推薦!
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Guest User
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 4, 2024
Very nice hotel at the center of Capri close to all the shops and restaurants. The rooms are new and spacious with very good facilities. The staff were very helpful and polite. She provided all the information needed for our stay in the island.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 3, 2024
The hotel was beautiful, clean, and the staff was very attentive and accommodating. We enjoyed it so much we decided to stay an extra night. The bed was very comfortable and the linens were luxurious. Bathrooms appeared to be very recently renovated. The breakfast spread was exceptionally nice and the drinks from the bar were very high quality. The hotel was very boutique-ish and there are not many rooms. The grounds were well manicured and there were constantly workers tidying up. I would very highly recommend this hotel and will likely stay here again if we return to Capri.
Guest User
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 16, 2024
I have stayed in so many five stars hotels across Europe, this hotel by far the most friendly and welcoming staff I ever met. I felt like I am a very important person in the family staying at there home from the way and warm hospitality we felt. The hotel is amazing modern so clean very high tech. Room so comfortable and view from balcony is great. Breakfast is typical Italian waiters so friendly just want to bring you any thing you like with a warm smile and kind attitude. They made our stay just perfect, can’t specify just one or two persons simply every one is like that,,
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 7, 2023
Be aware of the cancellation policies of this hotel!!! They will be insensitive and no exceptions at all. We couldn’t go for just one night compromise due to missed baggages, and they did not care and did not give us a solution at all! As other customers said, they are definitely overpriced. Many more lower and better priced hotels are in Capri. They just remodelled, so no mercy to recover the investment. See yesterday’s airline bagagge claim attached.
Guest User
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 24, 2023
A exclusive hotel worth a stay in Capri. Very comfortable rooms, caring service in the reception, delicious breakfast in the garden. Tennis courts nearby. A pool and nice garden. Very quiet hotel area and nice little boutiques. Very safe hotel
Guest User
Stayed in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 13, 2023
We were so lucky to have found this hotel when visiting Capri in April 2023. Originally we booked another hotel on the island but it turned out a complete fail and we had to find new hotel quickly. We stayed at Pazziella Garden & Suites for 8 nights and it was amazing for the whole time of our stay. Thank you to management, receptionists, restaurant staff and cleaning ladies for keeping the place at the top star condition. We definitely recommend Pazziella Garden & Suites to anyone planning to visit this beautiful island.
Guest User
Stayed in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 9, 2023
What a delightful hotel right in the middle of Capri town. I have to say this is the cleanest hotel I have ever stayed in across all my travels. Every corner is spotless and the housekeeping is excellent. Really enjoyed the serene mountain view while having breakfast and even just laying by the poolside is very enjoyable. The reception staff are very helpful and knowledgeable and the room service is very prompt. The Vichy shower was great, the built in fridge drawers were cold, and the balcony was super clean. Thank you for making our stay so enjoyable and memorable.
Guest User
Stayed in Feb 2023
Travel with friends
1.0/5
Posted on Feb 9, 2023
Got 2 rooms which were advertised as one having a view. There was absolutely no view but a gas tank. The prices are a rip off!!! The only good thing was the people at the front desk, very helpful and a bit ashamed by the rates that we were given. Complimentary waters were always an ask as they never left them at the room. The swimming pool looks more like a large jacuzzi. No ambiance. Well located. But not worth by any means the price theyre asking. Very many hotels in the island with incredible views and MUCH MUCH lower prices! Added pics of water leaks in my incredibly expensive suite.
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 21, 2023
Excellent location close to the center but away from the noise. Excellent cuisine for both breakfast and dinner. Spacious and spotlessly clean rooms, excellent transfer services and restaurant reservations. To return and recommend. Umberto the chef
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Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 19, 2023
An enchanting place, in the center of Capri with possible entrance from Via Camerelle. Very well-kept garden. Very nice rooms, especially those on the ground floor with an outdoor patio and a small private "pool". Courteous and professional staff. We spent a pleasant evening in the garden. Advised.
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Guest User
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 20, 2023
A screen of greenery and calm, impeccable service from the reception to the staff as well as the people at the bar and the table service very attentive to our tastes. Very good breakfast with local and fresh products, a very nice choice of sweet or savory. The food in the restaurant is delicious Our perfect room with all the comfort (bedding and amenities) and our terrace with private swimming pool/jacuzzi the best Thank you for organizing a little surprise for our wedding anniversary I recommend! Isabelle Gobert
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Guest User
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 20, 2023
A haven of peace in the center of bustling Capri. A perfect room with private jacuzzi, refined bar service and special attention from all the staff. An ideal place to start hiking or simply for shopping! Our best hotel experience
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Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 12, 2023
Impeccable hospitality and service!! Here guests feel at home. Despite the short distance from the busy streets, the location of the structure offers relaxation and (above all) little noise. Towels in the room several times a day, SUPER breakfast! Any other comment would be superfluous: JUST TO TRY! A real 5 star treatment!!!
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Guest User
Stayed in Jun 2023
Family
1.0/5
Posted on Jun 11, 2023
Bad hotel experience even without staying, I got on the plane to go to Capri and unfortunately I had a serious heart attack, which made me go to Capri instead, go to a heart surgery room, I sent all the documentation from the hospital for the surgery, and to the hotel and refund was denied and even credit for use on another date!!!