Hotels near New Theatre in Cardiff

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

Everything about this booking experience and stay has been amazing. From the initial queries to checking in, the staff were so incredibly helpful. When we checked in, we were upgraded for free to a much larger room which looked amazing. We paid for breakfast for 2 of the mornings we stayed and were treated to a buffet of all of the usual delicious breakfast options you would expect. Quickly served tea with a smile, all of the staff were friendly, polite and helpful. Each time we interacted with any of the staff, they were nothing but kind and informative, absolutely no complaints about them whatsoever! They really made us feel welcome and special every day. We have already decided we will be coming back soon! The room itself was spacious and comfortable. The room was an Executive Room, with complimentary tea and coffee. Plenty of towels and amenities. The king size bed was so soft we almost didn't get out of bed. The hotel itself is so close to the train station that we were happy to walk. It was also close to so many restaurants and shops so we were never too far from anything. The only downsides I would say is that there was a strange red stain on the curtain rail, which I imagine is hard to clean! Out of everything, that was the only issue we ever came across, quite minor and did not impact our stay.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

Environment (Figure 1): On a remote street in Cardiff, surrounded by residential areas (Figure 2), people who are new to the city need to use Google Maps to find it. The environment is good during the day. There is a bar downstairs. The hostess is very polite. I arrived late. She found my materials from the guest information and told the password to open the door, which was smooth Hygienic: No problem, very clean, the room is not big, there is a separate bathroom, booked a single room suitable for one person Other pictures show local castles and street buildings in Cardiff

We arrived a bit early and were able to leave our luggage in the storage room and we received a ticket for this which was good. Our room was really comfortable and there was ample space to hang up my dresses. The bathroom was a good size and there was a bath. We were on the railway station side but with the window closed, you could barely hear them. The bed was comfortable. The staff were really kind and helpful. You could hear people coming back into their rooms and unlocking their doors which could be a bit disconcerting but overall I really liked the hotel. Easy to walk to the main stations and along the river.

Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

I booked for a one night stay with nine family members the night before a funeral. All our rooms were lovely, ( my cousins room smelled of smoke but they changed her room quickly , quite late in the evening too, so no complaints there ) . My Aunt needed a wheelchair accessible room and again no problems. My room was a large double with a sofa, it would have slept four but I had it to myself, it cost the same as a single so why not have extra space. It had great air con, a good quality tv, tea and coffee making facilities, a lovely shower room ( clever design ) , a hair drier, everything you’d need and expect for a reasonably priced chain hotel. Free parking and plenty of it ( do not forget to put your reg into the iPad at reception ) . The free breakfast was great, buffet style with bacon, eggs, sausage, toast, croissants, cereal, yogurt and fruit. The only downside was it’s out of the town the only place in walking distance is the pub next door, however the pub next door is fantastic, with beautiful food which I thought was very reasonable considering the excellent quality. The hotel also serves food and has a bar. To summarise it’s a great hotel, with great facilities, I paid £99 through bookings.com , others in our party paid less and some more, between £97 a room to £125 , but we all got value for money.

Best value for money I have had in years. Reception staff were super. Welcoming smiley and so helpful. Room was clean with enough towels and both wall soap dispensers worked. Two phone chargers and the TV worked. Will definitely choose Travelodge again and recommend it to everyone. Travelidge Cardiff will see you again soon.