Legoland Hotel at Legoland California Resort

Not coming back .. dirty room and rude staff , old rooms and old bed

we only stayed 2 days at this hotel for my daughter's birthday celebration, she turned 6 years old and we decided to celebrate her birthday at legoland. my daughter enjoyed the playground very much, she was very happy running around it and had a lot of fun building the legos, my husband and I rested very pleasantly in the mini cafe while we watched our daughter play, a guy named Jorge passed by and my daughter asked him if he had mr gold but he said no. my daughter told him that it was his birthday and that he hadn't seen him yet, my daughter told him that it was his birthday and that she still couldn't find him and he told her that he didn't have mr gold but he had a special gift for her, so he gave her one of his minifigures that he had on his name, my daughter was very happy. the place in general is good and has magic for the kids, it's a good place to spend a birthday.

I was there last weekend (Sept 5-8, 2024) and found a bedbug on headboard in Legoland hotel, room 1014. It disappeared into the headboard seam. We were moved to castle but had the option to move to another floor. We were informed that a third party would investigate, but they do not work on weekends. We moved out on Thursday and received the report on Tuesday. The report states that there was no evidence of bed bugs, blood spots, or other live or dead insects, and that the room can be assembled and rented. Fortunately none of us have any bites but I'm still really paranoid about it. I am constantly checking our beds at home and every tickle or itch makes me think of bed bugs. It terrifies me that I gave them this photo and they still concluded there weren't any bugs and it seems that they didn't take any substantial action to prevent spread. It's even more frightening after being made aware of another guest who suffered many bites around the same time.

Legoland Resort: Fun for the Kids, But Not Without Issues We stayed at the Legoland Resort in March 2024 with a group of 4 adults and 1 child, opting for a 2-bedroom suite. While there were some perks to the stay, a few drawbacks made it less enjoyable than expected. Positives: • Convenient Access: Admission tickets to the park were included, which was a great bonus. We didn’t need to worry about transportation—no need for Uber or driving. • Breakfast Buffet: A breakfast buffet was also included, making mornings a little easier. Negatives: • Misleading Photos: The rooms looked spacious in the online photos, but in reality, they were quite cramped. Neither bedroom had a closet or dresser, so we had no place to store our clothes. • Bathroom Issues: The bathroom door didn’t lock, and there wasn’t even a stand or shelf for personal items, which was inconvenient. • High Prices: The on-site prices were outrageous—$6 for a small bag of popcorn, $6 for a bottle of water, and $12 for a beer. They advertised a full bar, but that wasn’t actually available. • Arcade Problems: The arcade room was disappointing, with about half of the machines out of order. Despite this, they still deducted points from our play card. • Tiny Party Room: The Dancing Party room was so small it was uncomfortable to be in. • Poor Service: The service was lackluster. Over our 4-day stay, we encountered maybe two employees who were friendly and helpful. The rest seemed uninterested, often responding with “I don’t know” and showing little concern for guests’ needs. Overall, while the convenience of staying at the resort and the included perks were nice, the experience didn’t live up to our expectations. The lack of amenities and poor service made it less enjoyable, especially considering the high costs.

We had the experience of staying at this hotel for 2 nights with my daughter and son in a Ninjago themed room, and I find very peculiar the way the room is decorated, my 2 children loved the bunk beds were according to the size of the children in their room had television, our room also had one because the rooms are separated, the rooms are of an average size well distributed and comfortable, the cleaning they do is good with the cleaning also refill water and juices. In the lobby there is a very particular young man Jorge Ignacio who took us to the check in area of the restaurant and told us what we could do inside the hotel, good service from him.

We booked a stay here for one night. Our room was very cute. There was Lego figures all around. I loved how they had the child section and the adult beds all in one room. They also have legos in the room for the kiddos. My son had a fun time here. We went to the lobby where there was a Lego zone and a bar. I bet that's a big hit at the end of the night with the parents. My son enjoyed it. The elevators have songs and a disco ball. There's complimentary juice, water , and coffee. I mention Jorge from Lobby for his nice attention to us I had read comments that it is difficult to check in, and it is not just confusing but Jorge took us and explained where it was great attention from him and gave a minifigure gift to my son.