To start once I got my room key, the key didn’t work. So I went to the front desk and waited approximately 10 minutes before the clerk showed. Once in the room I noticed my toilet needed to be flushed. Didn’t plan on seeing someone else residue. But moving past that, the hot water didn’t work so therefore I had to take a cold shower. This was the worst experience I’ve ever had at this hotel. Next time I will pay the extra money and stay at hard rock