Top 5-Star Hotels in Cebu

The only word i can describe is that it is spectacular. The buffet breakfast was one of the best i have ever seen. So much variety. The room is clean and big. However, the carpet along the corridor kinda smells moist/ musty smell. Other than that, i really have nothing to pick on. Everyone is so helpful and kind. I had a fall and wanted somthing to help me clean my wound. The front desk sent up a nurse to make sure i am alright. There is always someone greeting you at every point of the hotel, so welcoming. Definitely will come back here again.

The hotel is really good, with a perfect location and good amenities.. If I come back to Cebu, for sure I would stay at Seda Ayala hotel. The breakfast is really good and the service is excellent.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

The StrandHaus Moalboal provides a great place for travelers to relax after a busy day. Visitors to Moalboal will find that the StrandHaus Moalboal is a fantastic accommodation choice.Seeing Moalboal's sights from this hotel is easy with Savedra Dive Center, Cebu Dive Centre and Cebu Fun Divers all close by.When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site.When it comes to Moalboal hotels, the StrandHaus Moalboal is highly regarded for its excellent facilities.

With a stay at One Pacific Residences in Lapu-Lapu, you'll be within a 10-minute walk of Mactan Shrine and Magellan Monument. This condo is 9 mi (14.5 km) from SM City Cebu and 10.8 mi (17.4 km) from Waterfront Cebu City Casino.Spend the day on the private beach or dip into one of the 3 outdoor swimming pools.A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 6 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and rice cookers, and housekeeping is provided on request.

The location of the hotel provides a good view of the beach. More so, the hotel room is very clean and the staff are very accommodating. There some restaurants within the hotel and the foods are very good. The downside for the location is that no convenience store nearby but the overall experience was fantastic. Will definitely book here again this month or Dec.

The Blueming 1 Guesthouse Bayswater Mactan is an ideal spot for travelers wanting to discover the city. The Blueming 1 Guesthouse Bayswater Mactan offers a pleasant stay in Lapu-Lapu City for those traveling for business or leisure.The hotel is conveniently located a short 10km drive from Mactan–Cebu International Airport. Many local tourist attractions including the Plantation Bay Resort and Spa and Mactan can easily be reached with a short drive.In their spare time, guests can explore the hotel's surroundings.

Its was an anniversary trip, and had been waiting for long time due to staff were checking the anniversary setup of the room, and ended it up give me the room, but there is nothing different from normal room. I called and asked whats the arrangement, they said to call me back but they still didnt do anything. It was ok to me, but not made me waiting so long by saying its arranged. Hair dryer is broken, coral are mostly dead but still a lot fish. Other than that, everything is great!