Fairfield by Marriott Changsha Tianxin

Fairfield by Marriott Changsha Tianxin Reviews

Fairfield by Marriott Changsha Tianxin

No.368 Furong Road, Section 1, Furong South Road, Tianxin District, Changsha, Hunan, Tianxin District, Changsha, Hunan, ChinaView Hotel Details
Fairfield by Marriott Changsha Tianxin
Fairfield by Marriott Changsha TianxinFairfield by Marriott Changsha TianxinFairfield by Marriott Changsha Tianxin
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Fairfield by Marriott Changsha Tianxin Guest Reviews

4.6/5
Very Good
245 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(245)
Positive reviews(242)
Reviews with photos/video(131)
Easy to get around(66)
Delicious breakfast(50)
Awesome amenities(44)
Close to metro(37)
Friendly front desk staff(34)
Many amenities(18)
Convenient for shopping(18)
Would stay again(15)
Negative reviews(3)
Guest User
Standard King Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
After completing the check-in procedures, Xiaoyi at the front desk helped introduce the surrounding tourist attractions and local specialties. The room is spacious and comfortable, and there is also a voice-activated smart butler, Xiaodu. The children really like Xiaodu in the room. It is worthy of being a Marriott hotel and is very trustworthy. The hotel's gym is super nice, and friends who like fitness are blessed. There is also a free 24-hour self-service laundry room. I will write down my true feelings here.
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Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The breakfast is great, the room is very quiet, the hygiene is also very good, the bedding in the room has no peculiar smell, the temperature of the air conditioner is also suitable, there is a gym, and the fitness equipment is very complete. The front desk staff is humble and thoughtful, and the things you need can be delivered to your door by robots very quickly. What I want to complain about is that the door lock is not easy to open. At first I thought it was a problem with the room card, so I called the front desk and they came to check it immediately. It turned out that it was because I didn’t have enough strength and had to press down hard. It was simply amazing. I like Xiaoyi’s high efficiency 👍. You can hear people passing by talking in the room at night, clearly.
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Guest User
Premium Double Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Location and transportation: Located on Furong South Road, Tianxin District, Changsha City, it is also very close to the Railway Institute subway entrance. There is also Tianhong Shopping Mall nearby. The transportation is convenient and the surrounding facilities are complete. The room facilities are very good. Miss Alice also sent breakfast 👍
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Response from Property: Dear distinguished guest: Thank you very much for taking the time out of your busy schedule to give us a detailed review! Changsha Tianxin Fairfield by Marriott is located on Furong South Road, Tianxin District, Changsha City, close to Metro Line 1 Railway College Station, with convenient transportation. The hotel has a total of 112 rooms, including standard rooms, selected rooms, and business rooms. The interior adopts a fashionable, simple and pleasant design style, reflecting the beauty of modern simplicity. All hotel staff adhere to the service concept of customer-oriented and look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you for your praise and suggestions! Looking forward to your next stay!
Wenbo | Bonny
Standard King Room
Stayed in Aug 2024
Family
4 review
3.2/5
Posted on Aug 24, 2024
Pros: The four-piece seersucker bedding is very comfortable, but it was my first time staying in a hotel and I felt a deep sense of powerlessness. The shabby parking lot turned out to be another hotel. There was no direct elevator to the Fairfield Inn. You had to take the elevator of another hotel from the basement level to the first floor, then go out of the gate to transfer to the Fairfield elevator, then go from the first floor to the fifth floor to check in, then go to the fifth floor to transfer to other floors to check in, and change 3 elevators to reach the check-in floor...(-。-; The hotel may have just been completed not long ago, the guide design is very poor, I couldn't find the laundry room and got lost, the worst thing is I met two weirdos. I stood in the laundry room waiting for others to wash clothes. I stood there for about 20 minutes (there were no stools in the laundry room). Two people who came to get their washed clothes saw that there was no free dryer, so they closed the door of the washing machine and poured in detergent to continue washing. They said that they could wait for the dryer after washing again. I was shocked. You can forget about being old-fashioned. As soon as I opened the door of the room, I could see the toilet without a door. I stayed in a twin room with my baby and I was on my period, but the toilet didn't even have a door... I really don't know how to change sanitary napkins in front of the child in a toilet without a door...
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Yongniming
Standard Double Room
Stayed in Aug 2024
Other
6 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I booked this hotel because it is close to the subway entrance. I was pleasantly surprised. First of all, the hotel environment is very good. Except for the small entrance that is not easy to find, everything else is very satisfactory. I slept very comfortably and peacefully here. There are many kinds of pillows to choose from, and the curtains are double-layer curtains with strong light blocking. The room is very clean and the front desk is also very enthusiastic. If I have any questions, they can help me solve them quickly. I am very satisfied and must give a good review! Xiaoyi's service is particularly good, give her a thumbs up.
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Xiaolitongxue✌️
Premier King Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The hotel has complete supporting facilities, including a gym, laundry, ironing machine, free drinks and Yili pure milk in the room, which is very considerate and doubles the cost performance. There are many tourists visiting Changsha, and you can hear the cheers of children at night. It seems that the hotel is not very soundproof. The breakfast in the hotel is very rich, and the beautiful lady Xiaoyi in the front hall recommended the surrounding food. The Hunan cuisine in Changsha is really delicious 😋, I will come again next time.
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Guest User
Standard Double Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Convenient for travel, 1 minute walk from the subway. The hotel service is very good, the room type is upgraded, the front desk staff has a sweet smile, and I will stay here again next time I travel. There are also all kinds of delicious food in the surrounding shopping malls. The front desk also recommended a delicious restaurant, which tasted good.
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Anonymous User
Premium Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
When traveling to Changsha, the hotel was hard to find, and the parking entrance on the navigation was wrong. We went to the parking lot of the mall and walked around for a long time before we got out. We called the front desk and they immediately came downstairs to pick us up. Xiaoyi and Tina were very warm and thoughtful in their service. The hotel environment was good and cost-effective. The facilities and equipment were complete. The room was equipped with an iron and there was a minibar in the refrigerator.
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Guest User
Standard Double Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The location of the hotel is very good. It is 20 meters to the right of Exit 2 of Railway Institute Station. Opposite is the Aier Eye Hospital headquarters. It was our first time staying in the hotel and they upgraded our room for free. Xiaoyi and Cici at the front desk were very welcoming. We will come to Changsha again if we have the chance.
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CiciMother
Standard Double Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is quite big and well designed. It is very comfortable to stay in. The staff is also very polite and the service is very good. I ordered takeout in the evening and the robot delivered it to the door. The children at home were very happy. The breakfast tasted good and the variety was suitable. I will stay here again when I come to Changsha next time.
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Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
When I came to Changsha for tourism, I was impressed by the faint fragrance that permeated the corridors. This unique fragrance instantly soothed people's mood and made them feel relaxed. The room facilities are very complete and equipped with high-end bedding (bubble quilt). The mattress is soft and moderate, giving the body just the right support. The bathroom is spacious and bright, and all kinds of toiletries are also available (no conditioner). There is also a gym and a self-service laundry room. There are many Hunan restaurants around. There are cafes, KFC, Tianhong Supermarket, etc. downstairs. Shopping and eating are very convenient! The hotel staff Cloud is warm and thoughtful. In short, the stay experience is very good. I recommend staying here!
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Guest User
Standard King Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The location of the hotel is very convenient. There is a shopping mall downstairs and a subway entrance outside. It is convenient and worry-free to travel. The hotel facilities are complete. The room is equipped with an umbrella and the laundry room has a dryer. The details of the service are in place. The front desk staff Miss Cici provides good service. It is a very good stay experience
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Guest User
Standard King Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
It's my first time to travel to Changsha and experience this new hotel. The location is very good and the facilities in the room are also complete. As soon as I arrived at the front desk to check in, Cloud Xiaoyi warmly received me and recommended me Changsha's travel guide and food guide! The experience is very nice, but the only drawback is the air conditioning, which can't achieve the desired effect.
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Anonymous User
Standard King Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Service attitude: The service attitude of the hotel staff is very good, warm and thoughtful, making people feel at home. Wendy, the staff, is very professional and the service is fast. Every detail reflects the hotel's care and thoughtfulness. The room is simple and generous, the bed is very comfortable, and I slept well. The hotel's breakfast is rich, varied and delicious. Facilities and Equipment: The hotel's laundry and gym facilities are very complete. Location: The hotel is located in the city center, with convenient transportation and a quiet surrounding environment. It is a very good choice. It is a great value for money and a very satisfactory stay experience.
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Guest User
Standard King Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The room has good lighting, is clean, and has complete facilities. There are several schools nearby. The room is quite quiet. For someone like me who has high requirements for sleep quality, it feels good. Tina's service is really attentive👍👍
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