Zero Stars.
I’m in the Navy and we made port for only the second time at the end of our 9 month deployment. My reservation was the 26th-29th. My wife made them while I was out to sea with no service and poor internet connection. My duty days were switched around, so I showed up on the 25th.
I didn’t expect to get a room early, but I was hoping to get my money back and my room canceled for the night of the 27th and the 28th since I had to get back to the boat on the night of the 27th.
The owner was rude, refused to be understanding, and when we tried to keep our bags in a friend’s room that was also in Chania Rooms, he tried to refuse and followed us around like we were criminals or trying to pull a fast one.
I have never been treated so poorly or delt with someone so disrespectful.