Guest User
September 4, 2024
Right from the airport representative and the airport pickup, everything at JW Marriott Goa was beyond superb. The new & comfortable rooms, super sunset cocktails & snacks at the poolside, the indoor games room NEON that fired up our competitive spirits, a wonderful dining experience at Heliconia with Chef Arturo that we will surely come back again for, the never ending breakfast spread, the sublime L’Occitane spa.. However one incident overshadows all of this.. we checked out and left for a friend’s villa where we were staying for a few days after JW Marriott. After lunch we got a call that while emptying the in-room safe, they saw a card case and some cash. They promptly called and requested us to pick it up anytime. This honesty from the housekeeping staff ***** with the courtesy and efficiency of all team members is what makes this hotel unique in my opinion. Keep it up Neha & team members. Can’t wait to come again!